Configure a connection for the UKG spoke

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Add and configure a connection using the UKG spoke connection template in Flow Designer to authenticate ServiceNow requests to your Kronos instance.

    Before you begin

    Request an Integration Hub subscription.

    Activate the UKG Spoke.

    Role required: admin

    Note:
    If you're updating from a previous version (before version 3.3.0) of the spoke, first you must remove the current connection record, credentials record, and Kronos user credentials. Then, you can set up the connection.

    Procedure

    1. Navigate to All > Process Automation > Flow Designer.
    2. Select the Connections tab.
    3. Locate the UKG connection alias and select View Details.
      Note:
      Don't select Add Connection.
      Connection template for UKG spoke.
    4. Select Edit.
      If you're configuring the spoke for the first time, select Configure.Configure a connection for the UKG spoke
    5. On the form, fill in the fields.
      Field Description
      Connection Name Name to uniquely identify the connection record. For example, enter Kronos Conn.
      Connection URL URL of the Kronos instance.
      App Key Application key of the Kronos instance.
      OAuth Entity Name Unique name to identify the OAuth entity profile of the UKG spoke. For example, select UKG OAuth entity.
      OAuth Client ID Client ID created during the application configuration in Kronos.
      OAuth Client Secret Client Secret created during the application configuration in Kronos.
      Token URL OAuth server token endpoint. For example, https://<Kronos-Instance>.com/api/authentication/access_token.
    6. Select Configure and Get OAuth Token.
      A modal page displays to enter your Kronos credentials.
    7. Enter your Kronos username and password and select Get OAuth Token.

    Result

    Once your OAuth token has been successfully fetched, you can begin using your UKG spoke connection.