--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Integration Hub Usage Dashboard # Integration Hub Usage Dashboard {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Integration Hub Usage Dashboard The Integration Hub Usage Dashboard provides ServiceNow customers with detailed insights into Integration Hub usage, focusing on transaction volumes and data egress metrics. It enables you to monitor average monthly transactions over the past year and analyze data egress through REST and SOAP API protocols. The dashboard is role-based, ensuring secure access, and offers reports categorized under Transactions and Data Egress tabs. Show full answer Show less ## Key Features * **Role-Based Access:** Access to the dashboard is controlled by user roles, ensuring appropriate visibility. * **Customizable Reports:** Use filters and drill-down capabilities to tailor data views and explore detailed usage patterns. * **Transaction Reports:** Organized into sections: * **Overview:** Provides overall transaction data, such as monthly transaction volumes. * **Spokes:** Shows transaction data per spoke, highlighting which spokes have the highest usage. * **Protocols and Features:** Displays transaction counts by protocol (e.g., REST), allowing identification of most-used protocols. * **Data Egress Reports:** Presented under Data Egress tab with sections including Overview, API, and Export. Each section offers reports on total data egress volume, breakdown by protocol or export format, and trends over time. * **Flexible Report Interaction:** No prescribed order to view reports; you can set filters, customize columns, and adjust layouts freely. Data metrics start from Bytes for consistency. * **Latest Version:** The dashboard is currently at version 3.0.0, ensuring up-to-date capabilities. ## Key Outcomes * Gain actionable insights into Integration Hub transaction volumes and protocol usage to optimize integrations. * Monitor data egress effectively to understand bandwidth consumption and data flow via APIs and exports. * Customize data views to focus on relevant metrics for your organizational needs, supporting informed decision-making. * Identify high-usage spokes and protocols to manage resources and potentially improve performance or cost-efficiency. Get insights on the usage of Integration Hub data from the Integration Hub Usage Dashboard. For example, view the average number of monthly transactions in the last year or the data egress from Integration Hub via REST and SOAP API protocols. The Integration Hub Usage Dashboard gives insights in the form of reports. Access to the dashboard is role-based. The reports are available under various sections in the Transactions and Data Egress tabs. You can customize the data that you want to view by using filters or drilling down reports. Note: The Integration Hub Usage Dashboard provides reports of usage by protocol. For more information about the service accounts contributing to each protocol, see . ## Integration Hub Usage Dashboard version {#integrationhub-usage-dashboard__section_plf_qwv_3zb} Integration Hub Usage Dashboard v3.0.0 is the latest version.{#integrationhub-usage-dashboard__IHub-dashboard-version} ## Sections in the Transactions tab of the Integration Hub Usage Dashboard {#integrationhub-usage-dashboard__section_ovs_fwv_3zb} The dashboard has these sections: * [Overview](https://www.servicenow.com/docs/IJvdTmef~ljF8pW63U1h9w#use-the-integration-hub-usage-dashboard__section_jwh_yvn_y5b): View the usage data on the transactions from various perspectives and, if needed, drill down to view more details. For example, you could view the monthly transactions in the last year. * [Spokes](https://www.servicenow.com/docs/IJvdTmef~ljF8pW63U1h9w#use-the-integration-hub-usage-dashboard__fig_stt_djw_z5b): View the data on the transactions that were performed by the spokes and, if needed, drill down to view more details. For example, you can view the information on which spoke performed the highest number of transactions in the last year. * [Protocols and Features](https://www.servicenow.com/docs/IJvdTmef~ljF8pW63U1h9w#use-the-integration-hub-usage-dashboard__section_kf3_5sw_z5b): View the usage data on the various protocols and features that were used to and, if needed, drill down to view more details. For example, you can view the number of transactions that were performed with the REST protocol in the last year. {#integrationhub-usage-dashboard__ul_vnw_gwv_3zb} ## Sections in the Data Egress tab of the Integration Hub Usage Dashboard {#integrationhub-usage-dashboard__section_drj_3rc_gbc} The dashboard has these sections. All sections have three common reports: Data Egress, Data Egress by source (API protocols or exports), and Data Egress Trends. * [Overview section](https://www.servicenow.com/docs/GlfnvfKF0qDT7fvSzW32lw#ihub-dashboard-api-egress__section_y3v_2tq_zbc): Gives an overview of the total data egress volume, data egress by REST and SOAP protocols, JSON, Export set, and URI from the ServiceNow instance, and the data egress across time periods. * [API section](https://www.servicenow.com/docs/GlfnvfKF0qDT7fvSzW32lw#ihub-dashboard-api-egress__section_epn_pxq_zbc): Gives an overview of the total data egress volume by all sources, data egress by REST or SOAP protocols or JSON data from the ServiceNow instance, and the data egress across time periods. * [Export section](https://www.servicenow.com/docs/GlfnvfKF0qDT7fvSzW32lw#ihub-dashboard-api-egress__section_kyn_byq_zbc): Gives an overview of the total data egress volume by all data export formats, data egress by export formats from the ServiceNow instance, and the data egress across time periods. {#integrationhub-usage-dashboard__ul_r1f_nrc_gbc} Note: * There's no order in which you must view the reports, set the filters, or customize the columns in the report tables. * All charts are adjusted to the nearest data metric starting with Bytes. {#integrationhub-usage-dashboard__ul_i4f_w3t_1cc} ## Data organization in the dashboard {#integrationhub-usage-dashboard__section_hrw_rrg_ybc} The following images show how data is organized in the dashboard. * **[Get insights from the Integration Hub Usage Dashboard](https://www.servicenow.com/docs/5fNZXBoT8ByU1KEWBIc4sQ)** Use the Integration Hub Usage Dashboard to get insights on the Integration Hub transactions. For example, you can view which protocol was the most used in the transactions in the last year. You can also use filters and customize the layout and arrangement of the columns in the reports. * **[Transaction reports in Integration Hub Usage Dashboard](https://www.servicenow.com/docs/IJvdTmef~ljF8pW63U1h9w)** The transaction reports in Integration Hub Usage Dashboard help you to understand the Integration Hub usage transactions. * **[Data egress reports in the Integration Hub Usage Dashboard](https://www.servicenow.com/docs/GlfnvfKF0qDT7fvSzW32lw)** The Data egress reports give insights on data egress from the ServiceNow instance through API protocols or export sets. You can view more information when you select specific records.