--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Microsoft Intune Spoke # Microsoft Intune Spoke {#ms-intune-spoke__ms-intune} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Microsoft Intune Spoke The Microsoft Intune spoke enables ServiceNow customers to manage devices and applications within their Microsoft Intune account directly from their ServiceNow instance. This integration allows for streamlined automation and management without leaving the ServiceNow environment. Show full answer Show less **Important prerequisites:** The spoke requires an Integration Hub subscription and depends on several plugins, including the Microsoft Entra ID Spoke and IntegrationHub components. Additionally, the Client Software Distribution 2.0 application must be installed to fully utilize subflows and certain actions. Note that application deployment on Android devices is not supported, and the spoke is built for Microsoft Intune API version v1 but may support later versions. ## Key Features * **Prebuilt Subflows:** Sample subflows demonstrate automation of common tasks such as creating software configurations, configuring Intune groups, deploying applications, discovering and updating data, and revoking applications from users or devices. * **Actions:** Automate device and application management tasks, including retrieving application details and assignments, managing devices (lookup, update, delete, sync), and handling configuration data. * **Modules and Tables:** The spoke adds dedicated modules to your instance for managing Applications, Groups, Configurations, Deployments, and Server Instances---each backed by corresponding tables to store and display this data. * **Connection Management:** Uses Integration Hub aliases for connections and credentials to simplify managing multiple environments without reconfiguring individual actions. ## Practical Benefits for ServiceNow Customers * Centralize and automate Microsoft Intune device and application management within ServiceNow, improving operational efficiency. * Leverage out-of-the-box subflows and actions to accelerate automation projects and customize workflows to meet specific organizational needs. * Maintain consistent and secure credential management across environments using Integration Hub aliases. * Access comprehensive data on applications, groups, deployments, and devices via dedicated modules, enabling better visibility and control. To get started, ensure all dependencies and the Client Software Distribution 2.0 application are installed, then configure the spoke using the provided guidelines for connection and credential alias setup. Manage devices and applications in the Microsoft Intune account from your ServiceNow instance. ## Request apps on the Store {#ms-intune-spoke__section_z3j_k42_x3b} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#ms-intune-spoke__inline-send-to-store} ## Integration Hub subscription {#ms-intune-spoke__section_oxh_ftr_fnb} This spoke requires an Integration Hub subscription. For more information, see [Legal schedules - IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf). ## Spoke version {#ms-intune-spoke__section_bv2_fgj_w5b} The Microsoft Intune spoke v2.0.1 is the latest version. Note: Deployment of applications on Android devices isn't supported. ## Supported versions {#ms-intune-spoke__section_pxh_ftr_fnb} This spoke was built for the Microsoft Intune Application programming Interface (API) version v1, but may be compatible with the later versions. ## Spoke dependencies {#ms-intune-spoke__section_uxh_ftr_fnb} If you're having trouble installing the app, ensure that these dependent plugins are installed: * [Microsoft Entra ID Spoke (formerly Microsoft Azure Active Directory spoke)](https://www.servicenow.com/docs/_m4XzxyR5S_cY1AN~6hqXA "Manage users, applications, groups, devices, tenants, service principals, and passwords. Apply licenses and provision users in Office 365.") * ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest) * ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime) * Complex Object (com.glide.cobject) * ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream) {#ms-intune-spoke__ul_vxh_ftr_fnb} Note: Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation. For more information on licenses, contact your account manager. ## Spoke subflows {#ms-intune-spoke__section_yxh_ftr_fnb} The Microsoft Intune spoke provides sample subflows to demonstrate automating tasks. To customize a sample subflow, copy it to required application scope. Available sample subflows include: {#ms-intune-spoke__table_zxh_ftr_fnb__entry__2} | Subflow | Description | |-|-| | Create Software Configuration | Enables a CSD agent to create the software configuration record of the specified Microsoft Intune application. | | Configure Group | Enables a CSD agent to create and configure the Microsoft Intune group in Intune Admin Portal. | | Deploy Application | Adds the provided user or device to a group in the Microsoft Intune server. | | Discover and Store Data | Discovers the data from the Microsoft Intune server and updates the records in the Application \[sn_ms_intune_spoke_application\], Group \[sn_ms_intune_spoke_group\], and Deployment \[sn_ms_intune_spoke_deployment\] tables. | | Look up Application Details | Retrieves the additional deployment details for applications and updates the respective records in the deployment table. | | Look up Configuration Data | Retrieves configuration data for the specified requested item or software configuration record. | | Look up Groups | Returns the list of install groups or uninstall groups associated with given application id. | | Revoke Application | Removes the provided user or device from the given group in the Microsoft Intune server. | [ ] {#ms-intune-spoke__table_zxh_ftr_fnb} Important: To use these subflows, install the [Client Software Distribution 2.0 application](https://www.servicenow.com/docs/ies0NO4OLmtYEYGcoE9hUA "Client Software Distribution 2.0 application (CSD 2.0) application enables administrators to distribute software from the service catalog using third-party management systems."). ## Spoke actions {#ms-intune-spoke__section_ayh_ftr_fnb} The Microsoft Intune spoke provides actions to automate tasks when events occur in your ServiceNow instance. Available actions include: {#ms-intune-spoke__table_byh_ftr_fnb__entry__3} | Category | Action | Description | |-|-|-| | Application Management | Get Managed Application | Retrieves the details of an application. | | Application Management | Look up Application Assignments | Retrieves the application assignment data from the Microsoft Intune server. | | Application Management | Look up Managed Applications | Retrieves a list of all the applications. | | Device Management | Delete Managed Device | Deletes a managed device. | | Device Management | Get Managed Device | Retrieves the details of a managed device. | | Device Management | Look up Managed Devices | Retrieves the details of a managed device. | | Device Management | Look up Managed Devices By Application | Retrieves the details of a managed device within an application. | | Device Management | Sync Managed Device | Forces a managed device to check in with Microsoft Intune to retrieve and apply any pending actions, policies, and configuration updates. | | Device Management | Look up Managed Devices By User | Retrieves the details of a managed device for a user. | | Device Management | Update Managed Device | Updates the details of a managed device. | | Metadata Retrieval | Look up Application ID | Returns the Application ID for the dynamic input of the Lookup Managed Devices By Application action. | | Data Management Important: To use these actions, install the [Client Software Distribution 2.0 application](https://www.servicenow.com/docs/ies0NO4OLmtYEYGcoE9hUA "Client Software Distribution 2.0 application (CSD 2.0) application enables administrators to distribute software from the service catalog using third-party management systems."). | Look up Configuration Data | Retrieves the configuration data from a requested item or software configuration. | | Data Management Important: To use these actions, install the [Client Software Distribution 2.0 application](https://www.servicenow.com/docs/ies0NO4OLmtYEYGcoE9hUA "Client Software Distribution 2.0 application (CSD 2.0) application enables administrators to distribute software from the service catalog using third-party management systems."). | Prepare Software Data | Prepares the software data for the specified requested item that can be used for deployment or revocation. | [ ] {#ms-intune-spoke__table_byh_ftr_fnb} ## Spoke module {#ms-intune-spoke__section_cyh_ftr_fnb} The Microsoft Intune spoke adds the Microsoft Intune application to your instance and includes these modules:{#ms-intune-spoke__table_dyh_ftr_fnb__entry__3} | Module | Description | Table | |-|-|-| | Applications | Displays the list of applications from the Microsoft Intune server. | Application \[sn_ms_intune_spoke_application\] | | Groups | Displays the list of groups from the Microsoft Intune server. | Group \[sn_ms_intune_spoke_group\] | | Configurations | Stores software configuration details for the applications. | Configuration \[sn_ms_intune_spoke_sf_config\] | | Deployments | Displays the list of deployments on the Microsoft Intune server. | Deployment \[sn_ms_intune_spoke_deployment\] | | Server Instances | Stores details of the provider servers. | Server Instance \[sn_ms_intune_spoke_server\] | [ ] {#ms-intune-spoke__table_dyh_ftr_fnb} Important: To use these modules and tables, install the [Client Software Distribution 2.0 application](https://www.servicenow.com/docs/ies0NO4OLmtYEYGcoE9hUA "Client Software Distribution 2.0 application (CSD 2.0) application enables administrators to distribute software from the service catalog using third-party management systems."). ## Connection and credential alias requirements {#ms-intune-spoke__section_hyh_ftr_fnb} Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For information about setting up the spoke, see [Set up the Microsoft Intune spoke](https://www.servicenow.com/docs/L~Je8bjcpjkzwcD1R~uvtw#setup-ms-intune "Integrate your ServiceNow instance with the Microsoft Intune account by creating a custom OAuth application in Microsoft Intune.").