---
sourceDocument: Brazil Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Set up the Plivo spoke

# Set up the Plivo spoke {#ariaid-title1}

Release version: Brazil  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Integrate the ServiceNow instance and Plivo account by using the basic authentication to authenticate ServiceNow requests.

## Before you begin

* Request an Integration Hub subscription.
* Activate the Plivo spoke.
* Role required: admin.
{#plivo-setup__ul_agy_qxd_rlb}

## Configure a connection for the Plivo spoke {#ariaid-title2}

Add and configure a Plivo connection to authenticate ServiceNow requests in Plivo spoke.

### Before you begin

* Values of AUTH ID and AUTH TOKEN. You can find these vales in the dashboard of your Plivo account. For more information, see [Authentication](https://www.plivo.com/docs/account/api/request#authentication) in the [Plivo documentation](https://www.plivo.com/docs/).
* Role required: admin
{#plivo-conn-temp__ul_smd_wc1_f1c}

### Procedure

1. Navigate to AllProcess AutomationWorkflow Studio.
2. Click the Integrations tab.
3. Under Connections, toggle and enable the Outbound connections.
4. Locate the alias for Plivo and click View Details.  
   * To configure the default connection and credential alias record that is shipped along with the Plivo spoke, click View Details.

   * To manage more than one Plivo spoke connection records, you should create a new child alias record by clicking Add Connection. For more information about using multiple connections, see [Supporting multiple connections](https://www.servicenow.com/docs/D9pGgVwvfvFrzWX3lknyWg "Support several connections to a single integration provider. Select connections for flows, subflows, and actions directly from a flow.").

   {#plivo-conn-temp__ul_rb41_w2e_pbc}

   If you are configuring the spoke for the first time, click Configure. Otherwise, click Edit.

5. On the Configure Connection form, fill in the fields:  
   {#plivo-conn-temp__table_tfv_3d5_h5b__entry__2}

   | Field | Description |
   |-|-|
   | Connection Name | Name to uniquely identify the connection record. |
   | Connection URL | Base URL to connect to Plivo. Enter <kbd class="ph userinput">https://api.plivo.com</kbd>. |
   | Auth ID | Auth ID of your Plivo account. |
   | API Version | API version of your Plivo account. Enter <kbd class="ph userinput">v1</kbd>. |
   | User name | Auth ID of your Plivo account. |
   | Password | Auth token of your Plivo account. |
   [Table 1. Configuration form]

   {#plivo-conn-temp__table_tfv_3d5_h5b}

6. Click Configure Connection.

### Result

The spoke connection is configured and ready to be used.

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