--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Saba Spoke # Saba Spoke {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Saba Spoke The Saba spoke enables ServiceNow customers to integrate with a Saba learning management system by pulling learning courses, course activity, and user information directly into ServiceNow. This integration streamlines learning data management and automation within your ServiceNow instance. Show full answer Show less The spoke requires an Integration Hub subscription and depends on several ServiceNow plugins to function properly. ## Key Features * **Flow for Token Management:** Automates the retrieval and refresh of Saba access tokens on a scheduled basis to maintain seamless connectivity. * **Spoke Actions:** Automate key Saba tasks including: * Retrieving authorization codes and access tokens * Refreshing tokens * Comparing time zone differences between Saba and ServiceNow * Looking up courses, user course activity, and user data streams * Creating or updating course assignments * **Spoke Module:** Adds a dedicated Saba application within ServiceNow featuring a credentials module to manage token details. * **Connection and Credential Aliases:** Uses aliases to simplify and centralize connection and credential management across environments, reducing maintenance effort when credentials or connections change. ## Practical Considerations for ServiceNow Customers * **Licensing:** Ensure you have an Integration Hub subscription and necessary licenses for dependent plugins, as some features may require additional licensing. * **OAuth 2.0 Setup:** Register an OAuth 2.0 application in your Saba system to obtain Client ID, Client Secret, application key, and integration user credentials needed for the spoke to authenticate and operate. * **Installation Dependencies:** Verify all required plugins such as Complex Object, IntegrationHub Runtime, Flow Designer dynamic inputs, and various IntegrationHub action steps are installed and active. * **Configuration:** Use the provided modules and follow setup guidance to configure connections and credentials correctly for your environment. ## Expected Outcomes By implementing the Saba spoke, ServiceNow customers can automate the synchronization of learning data between Saba and ServiceNow, enabling better visibility into course offerings and user progress without manual intervention. This leads to improved operational efficiency and streamlined learning management workflows within your ServiceNow platform. The Saba spoke enables you to pull learning courses, course activity and users from a Saba instance into a ServiceNow instance. ## Request apps on the Store {#saba-spoke__section_dyr_bm5_y3b} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#saba-spoke__inline-send-to-store} ## Integration Hub subscription {#saba-spoke__section_qjr_x3x_bsb} This spoke requires an Integration Hub subscription. For more information, see [Legal schedules - IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf). ## Spoke version {#saba-spoke__section_bbs_h2c_3sb} Saba spoke v1.1.0 is the latest version.{#saba-spoke__saba-ver} ## Spoke dependencies {#saba-spoke__section_f33_14p_tlb} If you're having trouble installing the app, ensure that these dependent plugins are installed: * Complex Object (com.glide.cobject) * ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime) * ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs) * ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest) * ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream) * ServiceNow IntegrationHub Action Step - JSON Parser \[com.glide.hub.action_step.jsonparser\] * IntegrationHub Standard Spokes \[com.glide.hub.action_step.xmlparser\] {#saba-spoke__ul_u5k_czb_glb} Note: Some of these plugins are licensable features and require an appropriate license if used outside the spoke implementation. For information on licenses, contact your account manager. ## Spoke flows {#saba-spoke__section_u5m_tgf_kfb} The Saba spoke provides a flow to pull tokens on a scheduled basis. Enable the flow to ensure that the spoke actions work properly.{#saba-spoke__table_c3c_zj4_5lb__entry__2} | Flow | Description | |-|-| | Get Saba Token | Retrieves access token for Saba and generates a new refresh token after every six days. | [ ] {#saba-spoke__table_c3c_zj4_5lb} ## Spoke actions {#saba-spoke__section_b43_3h2_hfb} The Saba spoke provides actions to automate Saba tasks when events occur in the ServiceNow instance. Available actions include: {#saba-spoke__table_hly_xfm_5lb__entry__2} | Action | Description | |-|-| | Get Authorization Code | Retrieves the authorization code that is required to get the access token in the Saba system. | | Get Access Token | Retrieves the access token for Saba based on username, password, authorization code, connection alias, and application registry. | | Get Refresh Token | Retrieves the refresh token for Saba. | | Get Saba System Timezone Difference | Compares the time zones of the Saba system and ServiceNow platform and retrieves the difference. | | Look up Courses Stream | Retrieves the main view to get course data. This is based on filters such as count per page, and start page. | | Look up User Course Activity Stream | Retrieves user progress on course items. | | Look up Users Stream | Retrieves data of employees from the the Saba system. | | Save Assignment | Creates or updates a standard assignment. | [ ] {#saba-spoke__table_hly_xfm_5lb} ## Spoke module {#saba-spoke__section_e5y_ndt_tlb} The Saba spoke adds a Saba application to your ServiceNow instance. The Saba application has the following module:{#saba-spoke__table_qbq_m4n_5lb__entry__2} | Module | Description | |-|-| | Credentials | Details required to pull tokens from the Saba system. | [ ] {#saba-spoke__table_qbq_m4n_5lb} ## Saba spoke account requirements {#saba-spoke__section_rh3_lj2_hfb} The Saba spoke requires registering an OAuth 2.0 application in your Saba account to generate OAuth 2.0 tokens for the Saba spoke. Record the generated Client ID, Client Secret, Application key, Integration user name, and password for later use. ## Connection and credential alias requirements {#saba-spoke__section_ibn_pj2_hfb} Integration Hub uses aliases to manage connection and credential information. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information, see [Connections and Credentials](https://www.servicenow.com/docs/access?context=r-credentials&version=australia&pubname=australia-platform-security&ft:locale=en-US). For information about setting up the spoke, see [Set up Saba spoke](https://www.servicenow.com/docs/1mWAXMmM~cs45KmjG9luCw#set-up-saba "Integrate your Saba application with your ServiceNow instance. Register an OAuth application in Saba and authenticate requests from a ServiceNow instance.").