---
sourceDocument: Brazil Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Build a flow using the Utility Actions spoke actions

# Build a flow using the Utility Actions spoke actions {#ariaid-title1}

릴리스 버전: Brazil  
업데이트 날짜 2026년 03월 12일  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 소요 시간: 2분  
Create a flow in Workflow Studio using the Utility Actions spoke actions
to create two files; one for incident records and other for user records, and zip these two
files.

## 시작하기 전에

Role required: admin.

## 이 태스크 정보

This sample flow demonstrates using the Utility Actions spoke actions to create files. You can configure the flow as per your requirement.

## 프로시저

1. Navigate to AllFlow DesignerDesigner.
2. Create a flow.  
   For more information, see [Building flows](https://www.servicenow.com/docs/access?context=flows&version=brazil&pubname=brazil-build-workflows&ft:locale=en-US).
3. In the flow, add these spoke actions or flow logics:
   1. Look Up Incident Records action to retrieve the incident records.
   2. Begin File action to create a file that will contain the incident records.
   3. For Each flow logic to apply the Append to Delimited File action to the list of incident records.  
   4. Build File action to add rows.  
      Each incident record is added as a row in the file.
   5. Perform similar steps to retrieve records from the User \[sys_user\] table.  
   6. Begin Zip action to build the ZIP file for the incident and user records.
   7. Add File To Zip action to add a file containing the incident records to the ZIP file.  
   8. Add File To Zip action to add file containing the user records to the ZIP file.  
   9. Build a Zip action to create the ZIP file containing the incident and user records.  
4. Save, test, and publish the flow to use it.