SCCM Usage Metering Spoke

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of SCCM Usage Metering Spoke

    The SCCM Usage Metering spoke enables ServiceNow customers to manage and retrieve software usage data from a Microsoft System Center Configuration Management (SCCM) Usage Metering server. This integration allows you to obtain detailed information about software usage and the last time software was used, helping with software asset management and compliance tracking.

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    Key Features

    • Software Usage Data Retrieval: Provides actions to get software usage metering data and last usage times directly from the SCCM server.
    • Compatibility: Built for Microsoft SCCM version 1602, with likely compatibility for later versions. Requires SCCM 2012 R2 Usage Metering Server with software metering enabled and Microsoft SQL Server 2014.
    • Integration Hub Subscription: Requires an active Integration Hub subscription to use the spoke.
    • Connection and Credential Management: Uses aliases to manage connection and credential information, simplifying updates across multiple environments.
    • MID Server Support: Actions use REST calls that can run on the ServiceNow instance or MID Server, with configuration options to specify where actions execute.

    Spoke Actions

    • Get Software Last Used Data: Retrieves the last time specified software was used.
    • Get Software Usage Data: Retrieves detailed software usage metering data.
    • Note: The spoke supports a maximum data payload of 10 MB from the SCCM server for JDBC steps.

    Requirements and Setup

    • Microsoft SCCM Usage Metering Server version 2012 R2 with software metering and metering rules configured.
    • Microsoft SQL Server 2014.
    • Integration Hub subscription.
    • Proper configuration of connection and credential aliases to streamline environment management.
    • MID Server configuration as needed for REST call execution, with options to set MID Server selection attributes.

    Benefits for ServiceNow Customers

    This spoke simplifies the process of tracking software usage by integrating SCCM usage metering data directly into ServiceNow workflows. It helps ensure compliance with software licensing by providing accurate and timely usage data, improving asset management and audit readiness.

    Manage the process of fetching software usage data from a Microsoft System Center Configuration Management (SCCM) Usage Metering server. Get data about software usage metering and when the software was last used using this spoke.

    Request apps on the Store

    Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke version

    SCCM Usage Metering spoke v1.0.2 is the latest version.

    Supported versions

    This spoke was built for Microsoft SCCM version 1602, but may be compatible with later versions.

    Spoke Requirements

    • Microsoft System Center Configuration Management Usage Metering Server version 2012 R2 with software metering enabled. For more information about software metering, see Software metering in Configuration Manager
      Note:
      Ensure that metering rules are configured in SCCM for the required software.
    • Microsoft SQL Server 2014

    Spoke flows and subflows

    This spoke has no flows and subflows.

    Spoke actions

    The SCCM Usage Metering spoke provides actions to retrieve software usage data from a Microsoft System Center Configuration Management Usage Metering server. Available actions include:

    Table 1. Spoke actions
    Action Description
    Get Software Last Used Data Retrieves the last usage data of the required software from the Microsoft SCCM server.
    Get Software Usage Data Retrieves usage metering of the required software from the Microsoft SCCM server.
    Note:

    The spoke actions support a maximum payload of 10 MB from the SCCM server for the JDBC step.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information, see .

    For information about setting up the spoke, see Set up the SCCM Usage Metering spoke.

    MID Server requirements

    These actions use REST calls, which can run on an instance or MID Server. Use the connection record that is associated with the Microsoft SCCM Usage Metering alias to configure where actions run as well as to set MID Server selection attributes. For more information, see MID server.

    To set up the MID Server for this spoke, see Set up MID Server for a spoke.