---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Set up

# Set up Docusign eSignature spoke using authorization code grant {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Integrate the ServiceNow instance and Docusign eSignature spoke by using Authorization Code to authenticate ServiceNow requests.

## Before you begin

* Request an Integration Hub subscription.
* Activate the Docusign eSignature spoke.
* Role required: admin

{#setup-docusign-authorization-code__ul_agy_qxd_rlb}  
Important:  
If you are setting up Docusign eSignature spoke using authorization code grant, you need not set up the spoke using JWT grant.

## Configure the Docusign account {#ariaid-title2}

Configure a custom OAuth application from your Docusign account to enable authentication with the Docusign eSignature spoke.

### About this task

Complete these steps from your Docusign account. See the [Docusign Developer Center](https://developers.docusign.com/) documentation for instructions on creating and configuring custom applications. Docusign uses a scripted webhook to send signed document data to ServiceNow instance. This enables flow designers to pause a flow until a document is signed, and use document data in the flow.

### Before you begin

Docusign requirements:

* Docusign account
* Docusign app configured to integrate with ServiceNow
* Role required: Docusign administrator
{#configure-docusign-acct__ul_nhk_cnh_gfb}

### Procedure

1. Log in to the [Docusign account](https://account-d.docusign.com/) as an admin.
2. From your Docusign account, register your application.  
   Note:  
   Ensure that you select the Authorization Code Grant option for User Application.
3. Generate an integrator key and secret key.
4. Record the values of integrator key and secret key to register the app as a third-party OAuth provider on your ServiceNow instance.  
   You need these values when you [Configure the connection for Docusign eSignature spoke](https://www.servicenow.com/docs/Q3sy2G4xc~9iNQAY8COPDg#conf-docusign-template "Integrate the ServiceNow instance and Docusign account instance using authorization code grant to authenticate ServiceNow requests.").
5. Add the ServiceNow OAuth Redirect URL in your Docusign account.
   1. Navigate to IntegrationsApp and Keys.
   2. Under Apps and Integration Keys,find the required app.
   3. For the required app, click the Actions drop-down list and click Edit.
   4. Under Additional settings, click Add URI and add the OAuth callback endpoint in this format: <kbd class="ph userinput">https://&lt;instance&gt;.service-now.com/oauth_redirect.do</kbd>.  
   {#configure-docusign-acct__substeps_zfb_tmd_n1c}
6. Obtain the value of Account Base URI from the Docusign account.
   1. Navigate to IntegrationsApp and Keys.
   2. Under My Account Information, you can find the value of the Account Base URI.  
   3. Copy and record this value for later use.
   {#configure-docusign-acct__substeps_tfh_p4d_n1c}

## Configure the connection for Docusign eSignature spoke {#ariaid-title3}

Integrate the ServiceNow instance and Docusign account instance using authorization code grant to authenticate ServiceNow requests.

### Before you begin

Role required: admin

### Procedure

1. Navigate to AllProcess AutomationWorkflow Studio.
2. Click the Integrations tab.
3. Under Connections, toggle and enable the Outbound connections.
4. Locate the alias for Docusign and click View Details.  
   Note:  
   Don't click Add Connection.
5. If you are configuring the spoke for the first time, click Configure.  
6. On the Configure Connection form, fill in the fields.  
   {#conf-docusign-template__table_jlz_mjr_d1c__entry__2}

   | Field | Description |
   |-|-|
   | Connection Name | Unique name to identify the connection. |
   | Connection URL | Account Base URI to connect to Docusign environment. This value can be obtained from your Docusign account. For more information see, [Configure the Docusign account](https://www.servicenow.com/docs/Q3sy2G4xc~9iNQAY8COPDg#configure-docusign-acct "Configure a custom OAuth application from your Docusign account to enable authentication with the Docusign eSignature spoke."). |
   | API Version | Docusign API version. The default value is v2.1. |
   | Authorization URL | Docusign authorization URL. * For developer sandbox environment, enter <kbd class="ph userinput">https://account-d.docusign.com/oauth/auth</kbd>. * For live production system, enter <kbd class="ph userinput">https://account.docusign.com/oauth/auth</kbd>. {#conf-docusign-template__ul_zty_5pc_n1c} |
   | Token URL | URL from which the ServiceNow instance obtains the access token. * For developer sandbox environment, enter <kbd class="ph userinput">https://account-d.docusign.com/oauth/token</kbd>. * For live production system, enter <kbd class="ph userinput">https://account.docusign.com/oauth/token</kbd>. For more information see, [Post Go-Live](https://developers.docusign.com/esign-rest-api/guides/post-go-live) and [User Info Endpoint Reference](https://developers.docusign.com/esign-rest-api/guides/authentication/user-info-endpoints) in the [Docusign Developer Center](https://developers.docusign.com/) documentation. {#conf-docusign-template__ul_pdj_bqc_n1c} |
   | OAuth Client ID | Integrator key of your Docusign account. |
   | OAuth Client Secret | Secret key (client secret) of your Docusign account. |
   | OAuth Redirect URL | OAuth callback endpoint in this format: <kbd class="ph userinput">https://&lt;instance&gt;.service-now.com/oauth_redirect.do</kbd>. Note: Ensure that you add this URL in your Docusign account. For more information see, [Configure the Docusign account](https://www.servicenow.com/docs/Q3sy2G4xc~9iNQAY8COPDg#configure-docusign-acct "Configure a custom OAuth application from your Docusign account to enable authentication with the Docusign eSignature spoke."). |
   [Table 1. Configure Connection form]

   {#conf-docusign-template__table_jlz_mjr_d1c}

7. Click Configure and Get OAuth Token.
{#conf-docusign-template__steps_rjl_phr_d1c}

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