---
sourceDocument: Brazil Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Set up the Jira spoke for Jira Cloud

# Set up the Jira spoke for Jira Cloud {#ariaid-title1}

Release version: Brazil  
Updated September 2, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Integrate your ServiceNow instance with the Jira Cloud instance to authenticate the requests from ServiceNow.

## Before you begin

* Request an Integration Hub subscription.
* Activate the Jira spoke.
* Role required: admin.
{#setup-jira-spk-opt2__ul_ent_2sr_gwb}

## About this task

Important:  
Starting with the Australia release, instructions for generating and using API tokens have been removed from our documentation to align with Atlassian's Acceptable Use Policy. See the Atlassian blog, [Building Secure and Scalable Integrations: Our Guidance for Third-Party Apps](https://www.atlassian.com/blog/developer/building-secure-and-scalable-integrations-our-guidance-for-third-party-apps) for more information.

## Option 1: Using OAuth authentication (Authorization Code grant type) {#ariaid-title2}

Integrate the ServiceNow instance with your Jira
account using OAuth to authenticate ServiceNow requests.

### Before you begin

Role required: admin.

### Obtain the value of Cloud ID {#ariaid-title3}

Obtain the value of Cloud ID of the cloud instance. This value is required during the configuration of the connection record in your ServiceNow instance.

#### Before you begin

Role required: admin

#### Procedure

1. Log in to [Atlassian Administration](https://admin.atlassian.com/) as an admin.
2. Click Select against the required organization.
3. From the Jira Software product, click Manage product access.  
   A new window is opened and the URL is in this format: <kbd class="ph userinput">https://admin.atlassian.com/s/&lt;Cloud-ID&gt;/apps</kbd>.
4. Copy the value of the Cloud ID for later use.

### Configure a connection for Jira spoke {#ariaid-title4}

Add and configure a Jira connection to authenticate ServiceNow requests in Jira spoke.

#### Before you begin

Role required: admin

#### Procedure

1. Navigate to AllProcess AutomationWorkflow Studio.
2. Click the Integrations tab.
3. Under Connections, the Outbound connections are displayed by default.
4. Locate the Jira connection alias and click View Details.  
   * To configure the default connection and credential alias record that is shipped along with the Jira spoke, click View Details.
   * To manage more than one Jira spoke connection records, you should create a new child alias record by clicking Add Connection. For more information about using multiple connections, see [Supporting multiple connections](https://www.servicenow.com/docs/D9pGgVwvfvFrzWX3lknyWg "Support several connections to a single integration provider. Select connections for flows, subflows, and actions directly from a flow.").

   {#jira-conf-conn-scopes-nw__ul_p54_wrr_qwb}If you are configuring the spoke for the first time, click Configure. Otherwise, click Edit.
5. On the Connection form, fill in the fields.  
   {#jira-conf-conn-scopes-nw__table_tfv_3d5_h5b__entry__2}

   | Field | Description |
   |-|-|
   | Connection Name | Name to uniquely identify the connection. For example, <kbd class="ph userinput">Jira Spoke OAuth basic conn</kbd>. |
   | Connection URL | URL of your Jira instance in this format: <kbd class="ph userinput">https://api.atlassian.com/ex/jira/{cloud-id}/</kbd>. Replace <kbd class="ph userinput">{cloud-id}</kbd> with value of the Cloud ID you had obtained previously. |
   | Scopes | By default, these scopes are provided <kbd class="ph userinput">read:jira-work, read:jira-user, write:jira-work, manage:jira-project, manage:jira-configuration, manage:jira-webhook, manage:jira-data-provider, delete:sprint:jira-software, read:sprint:jira-software, write:sprint:jira-software, read:board-scope:jira-software, read:project:jira, read:jql:jira, read:issue-details:jira, read:me, read:account, offline_access</kbd>. You can modify the scopes as per your requirement. |
   [ ]

   {#jira-conf-conn-scopes-nw__table_tfv_3d5_h5b}

6. Click Save and Get OAuth Token.
{#jira-conf-conn-scopes-nw__steps_kdw_4bz_t3c}

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