---
sourceDocument: Brazil Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Set up the Qualtrics spoke

# Set up the Qualtrics spoke {#ariaid-title1}

Release version: Brazil  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Integrate the ServiceNow instance and Qualtrics by
registering Qualtrics as an OAuth provider to authenticate ServiceNow requests.

## Before you begin

* Request an Integration Hub subscription.
* Activate the Qualtrics spoke.
* Role required: admin.
{#setup-qualtrics__ul_agy_qxd_rlb}

## Obtain required details from Qualtrics account {#ariaid-title2}

Copy and record the values of token, Organization ID, Client ID, and Client secret
from your Qualtrics account for authentication.

### Before you begin

Role required: admin

### Procedure

1. Log in to your Qualtrics account as an admin.
2. Navigate to Account SettingsQualtrics IDs.
3. Under User, copy and record the values of Organization ID and Datacenter ID.
4. Under Directories, copy and record the value of Default Directory.
5. Under API, copy and record the value of Token.  
6. Click the OAuth Client Manager tab.
7. Click Create Client.
8. On the form, fill the values.  
   {#obtain-qualtrics__table_u2j_r4g_dtb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name to identify the client record. |
   | Scopes | Select <kbd class="ph userinput">manage:all</kbd>. |
   | Grant Type | Select <kbd class="ph userinput">Client Credentials</kbd>. |
   [ ]

   {#obtain-qualtrics__table_u2j_r4g_dtb}
9. Click Create Client.  
   The values of Client ID and Client Secret are displayed. Copy and record these values for later use.

## Configure a connection {#ariaid-title3}

Add and configure a Qualtrics connection to authenticate ServiceNow requests.

### Before you begin

Role required: admin

### Procedure

1. Navigate to Process AutomationFlow Designer.
2. Click the Connections tab.
3. Locate the alias for Qualtrics and click View Details.  
   Note:  
   Don't click Add Connection.
4. If you are configuring the spoke for the first time, click Configure.  
5. On the Configure Connection form, fill in the fields.  
   {#conf-qualtricsspk__table_vfh_vjg_dtb__entry__2}

   | Field | Description |
   |-|-|
   | Connection Name | Name to identify the connection record. |
   | Connection URL | Base URL to connect to Qualtrics. Enter: <kbd class="ph userinput"> https:&lt;Organization-ID&gt;.qualtrics.com/API/v3</kbd> |
   | X-API-TOKEN | Unique token you had copied from the Qualtrics account settings. |
   | OAuth Name | Name to identify the application registry record. |
   | OAuth Client ID | Client ID you had copied when you created a client in your Qualtrics account. |
   | OAuth Client Secret | Client Secret you had copied when you created a client in your Qualtrics account. |
   | Token URL | OAuth server token endpoint. Enter: <kbd class="ph userinput">https://&lt;Data-Center-ID&gt;.qualtrics.com/oauth2/token</kbd>. Note: Select the Qualtrics data center based on your geographic location. |
   [ ]

   {#conf-qualtricsspk__table_vfh_vjg_dtb}
6. Click Configure and Get OAuth Token.
{#conf-qualtricsspk__steps_hw4_dgg_dtb}

### Result

The spoke is configured and ready to be used.

## Configure system parameter {#ariaid-title4}

Configure the system parameter
sn_qualtrics_spoke.qualtrics_directory and specify the Qualtrics Directory ID that can be used in the flows.

### Before you begin

Role required: admin.

### Procedure

1. In the filter navigator, enter <kbd class="ph userinput">sys_properties.list</kbd>.
2. Search and open the record with Name as sn_qualtrics_spoke.qualtrics_directory.
3. In Value, specify the Qualtrics Directory ID.
4. Click Update.

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