---
sourceDocument: Brazil Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Set up webhook for the SuccessFactors spoke

# Set up webhook for the SuccessFactors spoke {#ariaid-title1}

Release version: Brazil  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure a webhook to subscribe to your SuccessFactors account with a ServiceNow callback URL.

## Before you begin

* [Set up the SuccessFactors spoke v4.x.x](https://www.servicenow.com/docs/SQMYroQpPtw2xKR1~_jWqw#setup-successfactors "Integrate the ServiceNow instance with your SuccessFactors instance using OAuth client application and API key.")
* Role required: admin
{#setup-sapsf-webhooks__ul_wp1_ddb_zmb}

## Procedure

1. Configure the default decision table.
   1. Navigate to System DefinitionDecision Tables.
   2. Search for the record, <kbd class="ph userinput">Successfactors Webhook</kbd> and open it.
   3. In the Decision Inputs tab, open the Webhook Event record.
   4. In the Choices tab, create record for the event for which you want to subscribe. For example, enter <kbd class="ph userinput">Employee Time Off</kbd> in Label and Name to subscribe to the Employee Time Off events.
   5. Navigate back to the <kbd class="ph userinput">Successfactors Webhook</kbd> record.
   6. In the Decisions tab, open the Default Decision record.
   7. Select the required webhook event in Condition and select the subflow in Answer.  
      When the specified webhook event occurs, the associated subflow is triggered.  
      Note:  
      You can customise the default subflow or create a subflow as per your requirement.
   {#setup-sapsf-webhooks__substeps_ey5_slb_zmb}
2. Create a webhook registry.
   1. Navigate to SuccessFactors SpokeWebhook Registry.
   2. Click New.
   3. On the form, enter <kbd class="ph userinput">SuccessFactors Webhook Authentication</kbd> for Name and provide Description.  
      Note:  
      The Name of the webhook registry must be <kbd class="ph userinput">SuccessFactors Webhook Authentication</kbd>.
   4. Click Generate Username and Password.  
      Username and Password are generated and the values are displayed.
   5. Copy and record the values of the generated values for later use.
   {#setup-sapsf-webhooks__substeps_vpd_wlb_zmb}
3. Copy and record the value of Resource path.
   1. Navigate to System Web ServicesScripted REST APIs.
   2. Search for the record, <kbd class="ph userinput">SuccessfactorsWebhook</kbd> and open it.
   3. In the Resources tab, click the processWebhook record.
   4. Copy and record the value provided in Resource path.
   {#setup-sapsf-webhooks__substeps_nnc_zlb_zmb}
4. Configure events in your SuccessFactors instance.
   1. Log in to your SuccessFactors instance and navigate to Admin CenterEvent Notification Subscription.
   2. In the External Event tab, provide these values:  
      {#setup-sapsf-webhooks__table_jmw_23b_zmb__entry__2}

      | Field | Description |
      |-|-|
      | Endpoint URL | ServiceNow instance endpoint URL in this format: <kbd class="ph userinput">https://&lt;servicenow-instance&gt;.com/&lt;resource-path&gt;</kbd> |
      | Authentication | Select Basic. |
      | User | User name generated when the webhook registry is created. |
      | Password | Password when the webhook registry is created. |
      [ ]

      {#setup-sapsf-webhooks__table_jmw_23b_zmb}
   3. Configure the subscriber in the Subscriber tab as per your requirement.
   4. Select the required Service Event Bus Topic in the SEB External Event tab as per your requirement and select the events for which you want to receive notifications. For example, <kbd class="ph userinput">Employee Time Off</kbd>.
   {#setup-sapsf-webhooks__substeps_u3x_bmb_zmb}
{#setup-sapsf-webhooks__steps_xdy_pnb_zmb}

*[\>]: and then