Robotic Process Automation (RPA) Hub

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Use the ServiceNow® Robotic Process Automation (RPA) Hub to enable end-to-end automation for your organization. With a combination of UI interactions and element-based automations that interact between the various business applications, you can emulate user actions and eliminate mundane and repetitive human activities.

    Request apps on the Store

    Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    What you can do with AI

    Use Now Assist for RPA Hub to accelerate automation development with AI. Instead of writing code or configuring workflows manually, you can describe what you need in natural language and Now Assist generates automations, activities, and logic rules. You can preview generated code before deploying, ensuring it meets your requirements. For more information, see Now Assist for RPA Hub.

    The following generative AI capabilities are available:
    • Build simple, brand-new automations quickly and efficiently.
    • Easily add new activities to existing automations, ensuring modularity and scalability.
    • Enhance the automation logic with text instructions, either in an empty activity or by selecting a component in an existing one.

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