---
sourceDocument: Brazil Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Set up server machine for high density robots

# Set up Windows Server machine for high density robots {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up the environment for high density robots on a Windows Server machine by installing a Remote Desktop Session Host. Then, add robot user names who can connect to the machine. It enables them to establish Remote Desktop Protocol (RDP) connection to the Windows Server machine.

## Before you begin

Familiarize yourself with high density robots concepts. For more information, see [High density robots in Unattended Robot](https://www.servicenow.com/docs/KlOn1Z6mQK6o7HDrcE6~tQ "Execute multiple automations simultaneously and independently on a single Windows Server machine using high density robots.") and [High density robots in RPA Hub](https://www.servicenow.com/docs/1VGKwsule~nBzfKBsbVfUw "Execute multiple automations (bot processes) simultaneously and independently on a single Windows Server machine using high density robots.").

The Remote Desktop Session Host service requires a valid license.

Ensure that you follow the hardware and software requirements. For more information, see [Requirements for Unattended Robot](https://www.servicenow.com/docs/rQSH562NRLM64Fu5gpY3fA "Ensure that you meet the following hardware and software requirements before you install the Unattended Robot application.").

Role required: admin

## Procedure

1. Perform the following steps in your Windows Server machine to install the Remote Desktop Session Host.
   1. Open Server Manager.
   2. In the Dashboard panel, select Manage and then select Add Roles and Features.  
      Figure 1. Server Manager Dashboard panel  
      The Add Roles and Features Wizard opens.
   3. Follow the steps in the wizard until you reach the Select server roles window.
   4. In the Roles section, from the Remote Desktop Services list, select the Remote Desktop Session Host option.  
      Figure 2. Select server roles
   5. In the Add Roles and Features Wizard dialog box, select Add Features.  
      Figure 3. Add Roles and Features Wizard dialog box  
      It returns to the wizard.
   6. Follow the steps in the wizard until you reach the Confirm installation selections window.
   7. Select Install.
   {#setup-windows-server-hdr__install-rds}
2. Configure the following settings to add users and edit policies:
   1. Navigate to the Local Group Policy Editor and then, navigate to Computer ConfigurationAdministrative TemplatesWindows ComponentsRemote Desktop ServicesRemote Desktop Session HostSecurity.
   2. Disable the Always prompt for password upon connection policy.
   3. Enable the Require user authentication for remote connections by using Network Level Authentication policy for enhanced security and always authenticate prior establishing session to RDP.  
      Figure 4. Configure policies in the Local Group Policy Editor
   4. Ensure that the Windows user mapped to the robots in the Process Robot Credentials tab of the bot process must be in the Remote Desktop Users group.
   {#setup-windows-server-hdr__add-users}

## What to do next

Restart the Windows Server machine after the installation is complete.

Enable the high density robot option in RPA Hub. For more information, see [Create an unattended robot in RPA Hub](https://www.servicenow.com/docs/ohH8UbgNkR4cg8cO5vNgyg "Create an unattended robot in RPA Hub to run the unattended bot process.").

[Install Unattended Robot](https://www.servicenow.com/docs/u7TNde_4fPJ399ezP8DoTQ "You can install the Unattended Robot application in your Windows machine if you have the admin role.").

Add user profiles in the Unattended Robot application, so that multiple robots can execute jobs concurrently. For more information, see [Set up Unattended Robot](https://www.servicenow.com/docs/CeL_wmz~elWuU7OhYB2oPw "Set up the Unattended Robot application to establish a connection between a robot and the ServiceNow RPA Hub instance.")

*[\>]: and then