Configuring Workflow Data Fabric Home

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read
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    Summary of Configuring Workflow Data Fabric Home

    Workflow Data Fabric Home integrates data from multiple sources into a unified, consistent structure accessible across user interfaces, workflows, GenAI, agents, and processes. It offers a progressive setup model with three options, each building on the previous to provide increasing capabilities in data connection, metadata management, and governed data product publishing.

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    Setup Options

    • Option 1: Connect Hub – Ideal for centrally managing external system connections for Flow Designer and integration contexts, including credential management and steward access, without metadata cataloging or data contract publishing.
    • Option 2: ServiceNow Data Catalog and Connect Hub – Adds full metadata discovery, asset cataloging, lineage visualization, and trust evaluation to Option 1’s capabilities, without creating reusable Data Products.
    • Option 3: Data Products, ServiceNow Data Catalog, and Connect Hub – Enables end-to-end lifecycle management by adding Data Interface and Data Product authoring, governed contract publishing, and consumption of data through Data Products by workflows, analytics, and AI.

    Note: Always start installation by selecting one of the three top-level applications—Connect Hub, ServiceNow Data Catalog, or Data Products—to avoid errors. These applications automatically install required dependencies.

    Installation and Configuration

    • Install any additional required Workflow Data Fabric applications not included with the chosen setup.
    • Key applications available include Zero Copy Connectors and Workflow Data Fabric Credits.
    • Each top-level application installation automatically includes essential supporting apps such as WDF Unified Hub, Now Assist for Workflow Data Fabric, and metadata collectors, depending on the chosen setup.
    • Configure the Now Assist for Workflow Data Fabric plugin to enable AI agent capabilities by creating a ServiceNow Product Documentation connector and activating flow generation skills.
    • Assign appropriate Workflow Data Fabric roles to users to regulate access to features and data within Workflow Data Fabric Home.

    Practical Guidance

    ServiceNow customers should select the setup option aligning with their data integration and governance needs, starting with Connect Hub for basic connection management or progressing to full Data Product governance for comprehensive data lifecycle management. Proper installation sequencing and role assignment are critical to ensure smooth operation and secure access.

    Install Workflow Data Fabric Home and supporting applications to integrate data from multiple sources, unify it into a consistent structure, and make it available across UI, workflows, GenAI, agents, and processes.

    Choose your setup

    Workflow Data Fabric supports three setup options. Each option adds capabilities on top of the previous one, so choose the option that matches the outcomes you need. You can extend a smaller setup later by installing the next application in the sequence.

    Table 1. Setup options for Workflow Data Fabric
    Setup option Best for Capabilities enabled
    Option 1: Connect Hub When you want to centrally manage connections to external systems for use in Flow Designer, spokes, and other integration contexts — without cataloging metadata or publishing governed data contracts. Create and manage connections, manage credentials, grant steward access, and use Now Assist for Workflow Data Fabric (WDF) for guided discovery.
    Option 2: ServiceNow Data Catalog and Connect Hub When you want a full discovery and metadata experience — browse cataloged assets, view lineage, and evaluate trust — without packaging data into reusable Data Products. Everything in Option 1, plus configure metadata collectors, populate the Data Catalog with discovered assets, view lineage and impact, and browse the catalog.
    Option 3: Data Products, ServiceNow Data Catalog, and Connect Hub When you want the full end-to-end Workflow Data Fabric lifecycle — connect, understand, govern, and act on data through stable contracts. Everything in Option 2, plus author Data Interfaces and Data Products, publish governed contracts, and enable workflows, analytics, and AI to consume data through Data Products.
    Note:
    Begin every setup by installing one of the three top-level applications: Connect Hub (sn_wdf_connect_hub), ServiceNow Data Catalog, or Data Products (sn_data_product). Each top-level application pulls in its required dependencies automatically. Installing individual sub-applications directly (for example, sn_dcg_ui on its own) causes errors.

    Configuration overview

    1. Install other required Workflow Data Fabric applications that aren’t already installed.
      Table 2. Other Workflow Data Fabric store applications
      Application App ID Link
      Zero Copy Connectors (sn_data_fabric_zcc) and (sn_data_fabric) Configuring Zero Copy Connectors
      Workflow Data Fabric Credits (sn_wdf_token) Workflow Data Fabric Credits
    2. Install the Connect Hub (sn_wdf_connect_hub), or ServiceNow Data Catalog (sn_dcg_core), or Data Products (sn_data_product) store application according to the setup you chose. The applications listed in the table are installed automatically with the specified starting installation.
      Table 3. Store applications installed with Connect Hub, ServiceNow Data Catalog, or Data Product
      Name App ID Installed with
      WDF Unified Hub (WDF Home) sn_wdf_unified_hub Connect Hub, ServiceNow Data Catalog, and Data Product
      Connect Hub sn_wdf_connect_hub Connect Hub, ServiceNow Data Catalog, and Data Product
      Now Assist for Workflow Data Fabric (WDF) sn_nowassist_wdf Connect Hub, ServiceNow Data Catalog, and Data Product
      ServiceNow Data Catalog sn_dcg_ui ServiceNow Data Catalog and Data Product
      ServiceNow Data Catalog (Core) sn_dcg_core ServiceNow Data Catalog and Data Product
      ServiceNow Data Catalog Graph Explorer sn_hexplorer ServiceNow Data Catalog and Data Product
      ServiceNow Data Catalog - Metadata Collectors (UI) sn_meta_collectors ServiceNow Data Catalog and Data Product
      ServiceNow Data Catalog - Metadata Collectors (Core) sn_dcg_cc ServiceNow Data Catalog and Data Product
      Data Product sn_data_product Data Product only

      For more information, see Install Workflow Data Fabric Home store applications.

      Note:
      You can start the installation with any of the following applications: Connect Hub (sn_wdf_connect_hub), Data Products (sn_data_product), or ServiceNow Data Catalog (sn_dcg_core). Installing other apps separately causes errors.
    3. Configure the Now Assist for Workflow Data Fabric (WDF) (sn_nowassist_wdf) plugin. Create a ServiceNow Product Documentation connector and activate the flow generation skill to enable full AI agent capabilities.

      For more information, see Configure Now Assist for Workflow Data Fabric (WDF).

    4. Assign Workflow Data Fabric roles to users to control access to features, capabilities, and data in Workflow Data Fabric Home.

      For more information, see Assign roles to Workflow Data Fabric Home users.