Create an alert rule to generate custom notifications in RPA Hub

  • Release version: Australia
  • Updated March 12, 2026
  • 4 minutes to read

    • Create an alert rule to generate custom notifications for robots, schedules, process jobs, and other RPA Hub related tables.

    Before you begin

    You must do this task in the classic environment.

    Role required: sn_rpa_fdn.rpa_support_user, sn_rpa_fdn.rpa_developer, or sn_rpa_fdn.rpa_admin

    About this task

    Alert rules are configurations that define conditions in which an alert or a notification must be triggered. These rules help in managing and responding to issues identified in automations. These alert rules specify the condition or set of conditions that must be met for the alert to be triggered. For example, a trigger condition could be a certain error message, a performance metric exceeding a threshold, or the absence of expected data.

    Procedure

    1. Navigate to All > Robotic Process Automation > Monitor > Alert Rules.
    2. Select New.
    3. On the form, fill in the fields.
    4. Select Save.

    Alert rule form in RPA Hub

    Use the Alert rule form to create an alert rule.

    Table 1. Alert rule form
    Field Description
    Name Unique name of the alert rule.
    Active Option to verify the usability of the alert rule.

    On clearing this option, the notifications will not be generated from this alert rule.
    Application Field that indicates which applications can use this alert rule.

    Role required to view this field: admin.
    Alert Priority Priority of the alert:
    • Critical
    • High
    • Medium
    • Low

    The default value is set to Medium.
    Alert Type Type of alert:
    • Info
    • Warning
    • Error
    Description Brief description of the alert rule.
    Alert Trigger
    Applies To Table that the alert rule is applied on.

    For example, Bot Process [cmdb_ci_rpa_process].

    Based on the table selected, after saving the record, a new related tab appears in the related list.

    For example, if you select a bot process related table in this field, the Bot process tab appears in the related list.
    Trigger Type Trigger type of the alert rule:
    • Check Periodically: The alert rule is triggered periodically, based on the settings in the Time duration (hours) list.
    • When something happens: The alert rule is triggered when something happens on a record that is selected in the Applies to table.

      For example, if Bot process is selected from the Applies To list, an alert rule is triggered when a record is updated in the bot process.
    Time Duration (hours) Frequency, in hours, at which the alert rule is triggered.

    For example, if Bot process is selected from the Applies To list, an alert rule is triggered when a record is updated in the bot process every 24 hours.

    This field appears only when Check Periodically is selected from the Trigger Type list.
    Trigger Conditions Conditions at which the alerts are triggered.

    Select a table from the Applies To list before modifying this field.

    Within the Trigger Conditions section, you can use the Add Filter Condition to add a trigger condition. For example, you might want to generate an alert rule when the life-cycle stage status of a bot process is not retired. In that case, select Life Cycle Stage Status from the – choose field – list, is not from the – oper – list, and Retired from the – value – list.

    Figure 1. Selected filter condition to trigger alert rule
    Selected filter condition to trigger alert rule.
    Apply Threshold Option to verify the usability of the threshold.

    For example, if a Process job is selected from the Applies To list and a percentage or a number of process jobs fail in a given time period, to trigger an alert rule for the failure message, this option must be selected for the configuration of the threshold condition.
    Threshold Type Type of threshold:
    • Count
    • Percentage

    This field appears only when the Apply Threshold option is selected.
    Set Condition (Threshold) Threshold conditions to trigger alerts.

    Select a table from the Applies To list before modifying this field.

    This field appears only when Percentage is selected from the Threshold Type list.

    For example, you might want to generate an alert rule when a percentage of process jobs fail in a given time period. In that case, select Created in the – choose field – list, on in the – oper – list, and Today in the – value – list.

    Figure 2. Set threshold condition to trigger alerts
    Set threshold condition to trigger alerts.
    Comparison Qualifier to trigger alerts:
    • Is equal to
    • Is less than
    • Is more than
    • Is less than or equal to
    • Is more than or equal to

    This field appears only when the Apply Threshold option is selected.
    Threshold Value Value to determine if an alert rule must be triggered based on the qualifier selected in the Comparison field.

    For example, if a few process jobs fail in a day. To set a condition, select Count in the Threshold Type list, Is more than in the Comparison list, and 10 in the Threshold Value list.

    This field appears only when the Apply Threshold option is selected.
    Alert Message
    Message Alert message.

    For example, {0}% of process jobs failed in a day.

    To configure the variables, such as {0}, see Create an alert variable for an alert rule in RPA Hub.
    Send Email Option to send an email notification of the alert message.
    Users Users who can receive the alert message email.

    This field appears only when you select the Send Email option.
    Groups Groups who can receive the alert message email.

    This field appears only when you select the Send Email option.