Data products navigation
Navigate to four areas to build, publish, and manage data products from data ingestion through consumer access.
The data products workflow spans four platform areas, each serving a specific stage from data ingestion to consumer access. Navigate to to access all areas from the sidebar.
Connect Hub
Connect Hub is where zero-copy connectors and metadata collectors are configured. Zero-copy connectors establish the live data pathway between ServiceNow and external systems such as Snowflake, Databricks, and Oracle. Metadata
collectors are configured separately and run on a schedule to publish data asset metadata to the Data Catalog.
Data Workbench
Data Workbench is the authoring environment where Data Stewards create, configure, and manage data interfaces and data products. It provides a list of all draft and published assets, with filtering by type and status. All creation and
editing of data assets happens in Data Workbench.
Data Catalog
The Data Catalog is where consumers discover published data products and request access. After a data product is published and the metadata collector runs, it is set to visible in the Data Catalog with its name, description, tags, and
included data interfaces. Consumers submit access requests through the Data Catalog.
Approval Center
Approval Center is where approvers review and process access requests for data products. When consumers request access to a data product, approval tasks are routed here for review. Approvers can grant or deny access based on
governance policies, automatically provisioning the necessary roles for approved requests.