Exploring Attended Robot

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Learn about the Attended Robot features that enable you to run attended automations.

    Attended Robot overview

    The ServiceNow® Attended Robot is a software agent that you install on a Windows machine. Attended Robot can execute attended automations that require human intervention.

    Attended automations are typically triggered manually.

    Attended Robot benefits

    • User can start the automation by clicking a button that triggers a bot process on the same Window's machine.
    • Executes tasks in real time with a human in the loop for complex or subjective decisions as required.

    What to explore next

    To learn more about configuring and using Attended Robot, see: