ServiceNow MCP Registry

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Model Context Protocol (MCP) enables AI agents to connect to external systems and perform the required actions without any human intervention. ServiceNow MCP Registry is a private registry where large language models (LLMs), AI agents, and teams discover and connect to approved MCP servers, finding the best tool for every business problem, governed at every step. With these configurations, you can use any generative AI assistant to perform the required actions in ServiceNow.

    AI-native discovery

    The Registry enables AI models and humans query available MCP servers and select the ones best suited to solve a business problem. Every server exposed to an LLM is pre-approved in AICT, helping to ensure autonomous decisions never bypass enterprise governance. It works with AI Agent Studio, Claude, and so on.

    Governed server catalog

    The Registry unifies three server types into a single trusted catalog:

    • MCP servers built by business units or the WDF abstraction layer.
    • Customer servers published through the MCP Server Console or discovered through the CMDB.
    • Third-party certified servers for seamless business unit agentic workflow execution.

    Agentic workflow support

    Business unit agentic workflows need their MCP servers trusted and available before execution begins. Pre-requesting approvals for all servers through AICT and centralizing them in the registry eliminates per-run approval overhead and helps ensure every workflow runs without connectivity surprises.

    Request apps on Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store.

    Application version

    ServiceNow MCP Registry v1.0.1 is the latest version.