Conditions for the visibility of UI action (button)

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Ensure the following conditions are met to view the UI action (button) on the corresponding ServiceNow form, for the associated table that is selected in the Attended Configuration record.

    For other screens such as workspaces, playbook, the UI action must be created manually. For more information, see Invoke Embedded Task Automation via API in RPA Hub.

    Familiarize yourself with Embedded Task Automation concepts. For more information, see Embedded Task Automation (ETA) in RPA Hub.

    Table 1. List of conditions to view the UI action (button)
    Condition Reference
    The life cycle stage status of the associated bot process selected in the Attended Configuration record is Published.

    You cannot view the associated UI action on the ServiceNow form if the associated bot process is not available or is in In Maintenance state.

    		 For more information, see Bot Process form in RPA Hub.
    The Enable Embedded Task Automation check box must be selected in the associated attended bot process record. For more information, see Bot Process form in RPA Hub.
    The Attended Configuration record must be activated. For more information, see Activate an attended configuration record in RPA Hub.
    User must have the RPA Assisted user role. For more information, see Components installed with RPA Hub.
    Robot record for that user must be available if the auto assignment system property sn_rpa_fdn.allow_rda_robot_auto_assignment is false. For more information about this system property, see Configure RPA Hub properties.
    If the auto assignment system property sn_rpa_fdn.allow_rda_robot_auto_assignment is true, you must have the license to create an attended robot. For more information about this system property, see Configure RPA Hub properties.

    For more information about license, see Robot license distribution in RPA Hub and Create a robot license distribution record in RPA Hub.
    User must be associated to Assigned Users/Groups tab of the corresponding attended bot process selected in the Attended Configuration record. For more information about license, see Assign an attended user or group to an attended bot process.
    Existing ServiceNow form record must match the conditions selected in attended configuration record. For more information about creating an attended configuration record, see Create an attended configuration record in RPA Hub.