---
sourceDocument: Brazil Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/integrate-applications

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# RPA Hub Workspace

# RPA Hub Workspace {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Learn about the digital workforce that you can manage all from the RPA Hub Workspace.

## RPA Hub Workspace overview {#workspace-ui-rpa-hub__section_gkv_jpm_frb}

ServiceNow®
RPA Hub Workspace is a web-based platform that helps you orchestrate ServiceNow robots to execute ongoing business processes. Use attended and unattended robots in your environment to create, monitor, manage, and deploy a digital workforce.  
RPA Hub is the default landing page of the RPA Hub Workspace. You can access this page in two ways:

* By navigating to AllRobotic Process AutomationRPA Hub Workspace and then selecting the home icon (![Home icon.]()).
* By navigating to WorkspacesRPA Hub Workspace.

{#workspace-ui-rpa-hub__ul_nrt_5mc_xtb}This page contains descriptions about the following basic score card, lists, and reports that you can use to manage your digital workforce:

Bot process summary

:   Vertical bar charts of the incident records that involve bot processes or a robot. In the Insights section, view a donut report of robots states. You can also see an overview of the change records associated with the robots, bot processes, and business applications that are related to the bot processes

Robot utilization section

:   Chart legends of the highest and lowest utilized unattended and attended robots, over a period.

Process jobs summary
:   Donut report of the process jobs by status in the last 24 hours. For example, abandoned, canceled, failed, running, skipped, and success.
:   Spline report of the process job trend by status, over a period. Spline reports show how one or more values change over time by connecting a series of known data points with a curve that emphasizes the trend over
    individual data points.

:   List of the current running process jobs.

Queues summary
:   Vertical bar report of queues with most work items pending, work items status, and Average Handling Time (AHT).

:   List of the queues with the work item status.

Top 5 business applications in the last 7 days
:   Vertical bar reports of the top 5 business applications used by the Robotic Process Automation (RPA) bot processes in the last 7 days.

License utilization

:   Semi-donut reports of the license utilization of unattended and attended robots.

You can configure a bot process record and create a robot by selecting the plus icon (![Plus icon.]()). For more information, see [Configuring a bot process record in RPA Hub](https://www.servicenow.com/docs/Fh5n_jyVL~kis5vxVwxTSQ "In RPA Hub, you can create a bot process configuration record and assign assets to associate it with a bot process. Or you can just save the bot process configuration record, however it won't be associated to a bot process. It remains orphaned.") and [Robots in RPA Hub](https://www.servicenow.com/docs/WG0Q1sFiRdq9T_6YKYaExw "Mimic human actions to perform repetitive, rule-based tasks using robots in RPA Hub. These robots interact with user interfaces and automate tasks.").  
Figure 1. Configuring a bot process record and creating a robot from the landing page

## Lists view {#workspace-ui-rpa-hub__section_l5r_r3t_frb}

From the list icon (![List icon.]()), you can configure a bot process record and create a package, shared parameter,
queue, and robot. You can also view the installed RPA plugins, alerts, and process jobs.  
Figure 2. Lists view

You can create your own filtered lists to monitor your digital workforce by configuring My Lists. These lists are only visible to you.

## Help center {#workspace-ui-rpa-hub__section_hw4_2gz_qzb}

Help Center provides users with the information they need, and tells users what they can accomplish while they're using a configurable workspace. Help Center content appears in the right sidebar when the user clicks the help icon. If Help Center content exists for the current UI page, then the help icon has an indicator (![help center icon indicator.]()). Multiple help topics for the same page are available in Help Center.  
Figure 3. Help Center Icon View

## Dark theme {#workspace-ui-rpa-hub__section_gq4_z1h_fxb}

Help alleviate eye strain by switching to a dark theme or mode available in the RPA Hub Workspace for RPA Hub landing page, Robot Calendar, Overview page, and RPA Hub system properties. For more information about the dark theme, see [Exploring themes in Next Experience](https://www.servicenow.com/docs/access?context=next-experience-theming&version=brazil&pubname=brazil-platform-user-interface&ft:locale=en-US).

*[\>]: and then