---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Accounts Payable Operations AI agents

# Accounts Payable Operations AI agents {#ariaid-title1}

Release version: Brazil  
Updated August 4, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The following AI agents are available for Accounts Payable Operations.
* **[Inquiry resolution provider AI agent](https://www.servicenow.com/docs/MncfmutUyih5VWQ~hC3DzA)**   
  This AI agent assists with invoice inquiries by providing resolution details based on the invoice and its related data. It is intended for use by Accounts Payable Operations agents handling invoice inquiries.
* **[Recommend invoice owner AI agent](https://www.servicenow.com/docs/EkQIQ3ApIsd8s0jUtFV1mQ)**   
  This AI agent analyzes exception work notes to predict the most likely business owner for an invoice. It works with the Accounts Payable (AP) specialist by suggesting the predicted owner or creating follow-up tasks to validate and resolve ownership.
* **[Email parser agent](https://www.servicenow.com/docs/0hlV51bz6vBg1Qb4ABVisg)**   
  This AI agent identifies and classifies actionable requests, and routes them to the appropriate workflows to create invoice cases.
* **[Zero touch service desk agent](https://www.servicenow.com/docs/CGtusryFdF5hRUrWrLZ_Ng)**   
  This AI agent investigates supplier invoice inquiry cases and generates a response for the supplier contact. Fulfillers can review its work in the Agentic Processes panel on the case.