--- sourceDocument: Brazil Enable AI sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Enable AI ft:clusterId : - platai bundleId : - platai workflow : - Platform --- # Activation and installation of AI Control Tower # Activation and installation of AI Control Tower {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Activation and installation of AI Control Tower This guide outlines the activation and installation process for the AI Control Tower application on ServiceNow, specifically for the Brazil release version updated as of September 10, 2026. It details the required order of installation for AI Control Tower and its dependent plug-ins to ensure successful deployment and integration. Show full answer Show less ## Installation Order and Components Installing AI Control Tower (snaict) requires activating several dependent plug-ins in the following sequence to enable comprehensive AI governance and management capabilities: * **AI Control Tower Core:** Central hub combining AI assets and controls for governance. * **AI Asset Management:** Tracks and manages the lifecycle of AI artifacts such as models, datasets, and prompts. * **AI Risk and Compliance Management:** Framework for lifecycle management of AI risks, including risk classification, regulatory mapping, continuous monitoring, and policy compliance. * **AI Case Management:** Manages AI-related incidents, inquiries, and operational events with structured case handling. * **AI Risk and Compliance Integration with Control Tower:** Connects AI Risk and Compliance to the Control Tower workspace for unified oversight of governance activities. * **AI Risk and Compliance Content (Optional):** Provides compliance content aligned with laws and regulations; customers are responsible for maintaining accuracy. * **AI Control Tower:** Offers a consolidated enterprise view of all AI assets and their interrelationships for improved governance and operational efficiency. ## Dependent Plug-ins and Their Roles The installation includes multiple plug-ins supporting governance, risk, compliance, assessment, case management, dashboards, AI discovery, and generative AI control. Some key plug-ins are: * Data Foundation Model * GRC Feature Roles and Common Workspace Elements * Policy, Compliance, Risk Management, and Regulatory Agency Library * Smart Assessment components for risk and compliance automation * AI Case Management and Advanced Risk modules * Engagement and Value Dashboards for Control Tower * AI Discovery and Gen AI Controller for Now Assist ## Practical Application for ServiceNow Customers After activating the necessary plug-ins, customers can access the AI Control Tower application through the ServiceNow Store. This enables a centralized platform to monitor, govern, and manage AI assets and risks across the enterprise efficiently. It supports compliance with regulatory standards and streamlines AI-related incident management. For practical deployment, follow the specified installation order to ensure all dependencies are met, enabling full functionality of AI governance, risk, compliance, and case management features. The following section provides an order of installing the applications and their dependent plug-ins. ## Installation overview {#activation-and-installation-of-ai-control-tower__section_yrt_vsq_wfc} Installing **AI Control Tower (sn_aict)** , the dependent plug-ins are installed in the following order: 1. AI Control Tower Core- This combines AI assets and controls in a central hub, ensuring comprehensive governance and management. 2. AI Asset management- The ability to collect information, track changes and manage lifecycle of AI artifacts like AI systems, models, datasets, prompts etc. 3. AI Risk and Compliance management- It is a comprehensive framework that facilitates end-to-end lifecycle management of AI risks. It supports activities such as risk classification of AI assets, mapping to regulatory authority documents, continuous monitoring, and policy compliance to ensure responsible and accountable AI usage. 4. AI Case management- This module enables tracking, triaging, and resolution of incidents or inquiries related to AI systems. It provides a structured case handling mechanism for AI stewards, compliance officers, and stakeholders to manage AI-related exceptions, investigations, and operational events efficiently. 5. AI Risk and Compliance integration with Control Tower- It establishes a seamless connection between AI Risk and Compliance and the AI Control Tower workspace. This integration ensures unified visibility into AI governance activities, allowing users to monitor risk postures, compliance statuses, and case workflows directly within the Control Tower interface for a centralized oversight experience. 6. AI Risk and Compliance content (optional)- Provides customers to ensure compliance with the applicable laws, regulations, directives and/ or standards and that any content provided in the product is accurate and up to date. Customer acknowledges that the content provided with the product is for ease of use and it is Customer's responsibility to replace the content with the applicable laws, regulations, directives and/ or standards at its own discretion. 7. AI Control Tower- Provides a single, consolidated view of all enterprise AI assets and their relationships, empowering organizations with enhanced integration, governance, and operational efficiency. {#activation-and-installation-of-ai-control-tower__ol_zrx_qbg_xfc} {#activation-and-installation-of-ai-control-tower__table_r1n_cvq_wfc__entry__2} | Application | Dependent plug-in | |-|-| | AI Control Tower Core | Data Foundation Model (sn_cmdb_foundation:1.1.0) | | AI Risk and Compliance management | * AI Control Tower Core (sn_ai_governance:4.0.2) * GRC Feature roles (sn_grc_ftr_role:21.0.1) * GRC: Common workspace elements (sn_grc_workspace:21.0.4) * GRC: Policy and Compliance management (sn_compliance:21.0.2) * Post assessment actions for Smart assessments (sn_smart_imp_auto:20.1.0) * GRC: Risk management (sn_risk:21.0.2) * Regulatory agency library (sn_reg_body_mgmt:21.0.0) * Smart assessment core (sn_smart_asmt:21.0.1) * Smart assessment connected (sn_smart_asmt_conn:21.0.1) * Smart assessment designer (sn_smart_asmt_desg:21.0.3) {#activation-and-installation-of-ai-control-tower__ul_fp3_mzq_wfc} | | AI Risk and Compliance integration with Control Tower | * AI Case Management (sn_ai_case_mgmt:21.0.1) * AI Risk and Compliance management (sn_grc_ai_gov:21.0.1) * GRC: Advanced Risk (sn_risk_advanced:21.0.2) {#activation-and-installation-of-ai-control-tower__ul_sgn_dzq_wfc} | | AI Control Tower | * AI Asset Management (sn_ai_asset_mgmt: 2.0.0) * AI Control Tower Core (sn_ai_governance:4.0.2) * AI Risk and Compliance integration with Control Tower (sn_grc_ai_irm_intg:21.0.1) * Engagement dashboard for AI Control Tower (sn_ai_engagement:2.1.6) * Value dashboard for AI Control Tower (sn_ai_value:2.1.6) * AI Discovery (sn_ai_disc:1.0.4) {#activation-and-installation-of-ai-control-tower__ul_t1n_cvq_wfc} | | AI Control Tower for Now Assist 1.01 | Gen AI Controller (sn_generative.ai 11.0.9) | [Table 1. Application list] {#activation-and-installation-of-ai-control-tower__table_r1n_cvq_wfc} When the dependent plug-ins are active, you can look for AI Control Tower application in the ServiceNow store, and download the application when available. For more information about downloading any application from ServiceNow store, see [Download any application from ServiceNow](https://www.servicenow.com/docs/access?context=download-app-first-time&version=brazil&pubname=brazil-security-management&ft:locale=en-US)