---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

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bundleId :

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workflow :

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---

# Configure third-party LLMs using AI Control Tower

# Configure third-party LLMs using AI Control Tower {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the AI Control Tower to configure third-party LLMs based on the data routing configuration for the APJC region.

## Before you begin

Role required: AI steward \[sn_ai_governance_ai_steward\]

## Procedure

1. Navigate to AllAI Control TowerConfigurationsControlsAI model providers.
2. Select Edit.  
   You can configure AI model requests through these types of data routing configuration:
   1. Regional
   2. Global
   {#configure-third-party-llms-using-ai-control-tower__ol_fqt_3gs_wfc}
3. Configure LLMs through Regional data routing.
   1. Select Regional.  
      All allowed model providers are displayed:
      * Now LLM Service
      * AWS Claude
      * Azure OpenAI
      * Google Gemini
      {#configure-third-party-llms-using-ai-control-tower__ul_yhg_dhs_wfc}
   2. Select the model providers according to your organizational policies.  
      When Azure OpenAI is selected, you're asked to Allow Spillover, which redirects the traffic to Global data routing.
   3. Enable spillover by selecting Yes.
   4. Select Save.  
      The Data routing confirmation consent request appears informing you to provide the consent.
   5. Select Agree and proceed.
   6. Select Save.  
      The third-party LLMs are configured with Regional data routing configuration for the APJC region.
   {#configure-third-party-llms-using-ai-control-tower__substeps_xhg_dhs_wfc}
4. Configure LLMs through Global data routing.
   1. Select Global.  
      All allowed model providers are displayed:
      * AWS Claude
      * Azure OpenAI
      * Google Gemini
      * Now LLM Service

      {#configure-third-party-llms-using-ai-control-tower__ul_apq_vhs_wfc}  
      Note:  
      Selecting global data routing redirects your data processing location to a global datacenter.
   2. Select all the model providers.
   3. Select Save.
   {#configure-third-party-llms-using-ai-control-tower__substeps_fdq_phs_wfc}
{#configure-third-party-llms-using-ai-control-tower__steps_ugb_h4s_wfc}

## Result

The third-party LLMs are configured with the Global data routing configuration for the APJC region.

For information about Data routing, Fallback, and Spillover, see [AI model providers](https://www.servicenow.com/docs/rGccQVOoAvcmAOKQoRf4eQ "AI model providers enable you to select data routing and manage third-party LLMs (Large language models) and SLMs (Small language models).")

For information about scenarios for configuring third-party LLMs for regulated markets and AMS \& EMEA regions, see [Explore Third-party LLMs and regions](https://www.servicenow.com/docs/2rIc24uqFN53StbCBNlY5w "Explore all the scenarios for configuring third party LLMs and SLMs based on the regions.")

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