Explore Now Assist AI asset discovery

Explore the synchronizing process of AI assets including models, datasets, prompts, skills, and agentic AI components into the AI Asset Inventory of AI Control Tower.

The AI systems are synchronized from source Now Assist skill config record (sn_nowassist_skill_config).

1. The default skill meets the following conditions for an AI system:
   1. If active, insert
   2. If not active, insert only if it belongs to the custom skill category and is published
2. If the skill exists in AI Control Tower and the source Now Assist skill config record is updated, those changes are applied to the AI system record in AI Control Tower. The state for the AI system is mapped as follows based on source Now Assist skill config record state:

   1. Active: Mark as Deployed
      Note:

      All the active models are being marked as deployed; however, in environments like GCC (Government Community Cloud) and others, this status means they have not yet been used and are still available for deployment.
   2. Published or Draft: Mark as In Development
   3. Retired: Mark as Retired
   4. Deleted: No update is made

Table 1. AI Asset Sync Mapping Overview

Type	Source Table	Target Tables	Field Tracked	Records included
Models	sys_generative_ai_model_config	alm_ai_model_digital_asset, cmdb_ai_model_product_model	active, max_tokens, model, supported_languages, domain_id	Active = true
Datasets	sys_one_extend_test_dataset	alm_ai_dataset_digital_asset, cmdb_ai_dataset_product_model	status, parent, name, description	Published = true eval_run datasets
Skills	sn_nowassist_skill_config	alm_ai_system_digital_asset, cmdb_ai_system_product_model	active, datasets, prompts, model, sys_created_by, domain_id, name, description	Active = true or state = published for custom skills; skill family not platform or any of its children(non platform skills)
Prompts	sys_generative_ai_config	alm_ai_prompt_digital_asset, cmdb_ai_prompt_product_model	active, prompt, model, name, version	Active prompts with active model and linked skill
Tools	sn_aia_tool	sn_ent_ai_tool	name, description, type, active, sys_created_by, domain_id
AI Agents	sn_aia_agent	alm_ai_system_digital_asset, cmdb_ai_system_product_model	name, description, role, instructions, sys_created_by, domain_id	Active = true
Agent Tool Mapping	sn_aia_agent_tool_m2m	sn_ent_ai_system_subcomponent_m2m	agent-tool mapping	All agent-tool mappings
Agent Use cases	sn_aia_usecase	alm_ai_system_digital_asset, cmdb_ai_system_product_model	name, description, sys_created_by, domain_id	Active = true
Usecase to Agent mapping	sn_aia_team_member	sn_ent_ai_system_subcomponent_m2m	usecase-agent mapping	All usecase-agent mappings

Refer to the KB2674041 article in the Now Support Knowledge Base to learn about Model, dataset, prompt, and skill sync process.