---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Playbooks

# Playbooks {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Playbook templates list has a record of Approval Playbook for Now Assist approvals and Asset lifecycle playbook templates.

The Now Assist approval is a workflow that facilitates the AI asset approval process.  
The AI asset lifecyle is completed by the following steps:

* Onboarding
* Assess
* Build and test
* Deploy
{#playbooks__ul_om4_cj3_cfc}  
You can create your own playbook workflow by customizing the number of steps or rearranging them, as well as applying different security policies.  
Note:  
To retire an asset, offboarding process is initiated.

For information about AI asset lifecycle process, see [AI asset lifecycle](https://www.servicenow.com/docs/gFTRuYwC~AH62_VZ33v~Ag "The AI asset lifecycle defines the stages for managing an AI system, model, prompt, or dataset throughout its useful life.")

To view AI assets by lifecycle stages, see [View AI assets by life-cycle stage](https://www.servicenow.com/docs/Wjjj6rGyoFdVK_eztRZ_Xw "View AI assets based on the AI asset life-cycle stage that they are currently in. Use this information to determine which AI assets require your attention.")

For information about offboarding and creating offboard requests for AI assets, see [Create offboarding requests for AI assets](https://www.servicenow.com/docs/xYZZy2LUX7dEZxeOhx9vrw "Create an offboarding request to retire AI assets that are no longer needed.")
Figure 1. Playbooks templates list

For information on creating a AI Control Tower playbook workflow for Now Assist approvals, see [Create an AI Control Tower Playbook workflow](https://www.servicenow.com/docs/aU89oxW7qcsr~k5Twq4bsg "Create a AI Control Tower Playbook workflow for Now Assist approvals to approve or reject an asset.").

To view the Asset lifecycle stage, see [View AI assets by life-cycle stage](https://www.servicenow.com/docs/Wjjj6rGyoFdVK_eztRZ_Xw "View AI assets based on the AI asset life-cycle stage that they are currently in. Use this information to determine which AI assets require your attention.") and to view the completing of the Asset lifecycle stage, see [Complete AI asset lifecycle](https://www.servicenow.com/docs/Vl7ggAYgv56lTl10DBjmOA "Complete the AI asset lifecycle process starting from assessment through deployment.")