---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Process flow of MCP servers via AI Gateway

# Process flow of MCP servers via AI Gateway {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Explore the process flow of configuring and introducing MCP servers via AI Gateway in AI Control Tower.

The following steps are performed in the following order to complete the process flow of MCP servers.

Role required: sn_ai_governance.ai_steward  
1. Adding an MCP server (The MCP server can be added in three different ways)
   * [ServiceNow AI Agent studio](https://www.servicenow.com/docs/U8kKFpcCGbg8ibbOK6FXQw "Add an external MCP server from ServiceNow AI Agent studio.")
   * [AI Control Tower](https://www.servicenow.com/docs/KvzKqf3VkcNjBfUnWL20Og "Add an MCP server from AI Control Tower.")
   * [MCP Catalog](https://www.servicenow.com/docs/sz8MqUh3u7lG76hl_4u18w "Add an MCP server from the MCP Catalog in AI Control Tower.")
   {#process-flow-of-mcp-servers-via-ai-gateway__ul_m2v_g4d_43c}
2. [MCP server approval workflow](https://www.servicenow.com/docs/0flBf97kRJnYV4zeWQuGfw "Explore the MCP server approval workflow.")
3. [AI Gateway setup and Client Registration](https://www.servicenow.com/docs/FE_9VsK5pywdwvoCuHf_Fw "Setting up AI Gateway tab and creating MCP Client Registration.")
{#process-flow-of-mcp-servers-via-ai-gateway__ol_bch_q5b_khc}