---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

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    - brazil

ft:locale :

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ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

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    - platai

workflow :

    - Platform


---

# Use in AI Agent Studio

# Use AI specialists in AI Agent Studio {#ariaid-title1}

Release version: Brazil  
Updated October 13, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Onboard and view the performance and activity of AI specialists in AI Agent Studio.

[Review performance](https://www.servicenow.com/docs/8SacKfsRrF6SdslyIBM3gA "Review the performance analytics of an AI specialist to track their task execution success. You can use the analytics to tune the AI specialist to suit your business needs.")
:   Track resolution and coverage rates, incident outcomes, reassignment reasons, quality scores, and knowledge base article usage. Filter metrics by date and assignment group to find where the AI specialist needs tuning.

[View activity](https://www.servicenow.com/docs/B6E5Gxumby85JgZuahPjJQ "View the task execution history of an AI specialist in the new AI Agent Studio to track where and when it plans and attempts executions. You can also give feedback on its performance.")
:   See which records the AI specialist has worked on, the state of each execution, and why an execution didn't complete. Rate individual executions as helpful or not helpful.

[Manage access](https://www.servicenow.com/docs/PmLWc5_Gq~4I4ckgXeL23w "Control workspace access, user roles, and publishing settings for your AI specialist and its copies configured for specific teams.")
:   Set the workspaces where the AI specialist operates, the roles that can use it, whether it's published, and whether users can create copies of it.

[Create a copy](https://www.servicenow.com/docs/sYKfJKoehiftLnYvSMeH1w "Create a new copy of an AI specialist to configure different settings for different assignment groups.")
:   Configure a copy of an AI specialist with its own profile details, assignment group, manager, and role access. Copies inherit their tasks from the base AI specialist.

[Deactivate](https://www.servicenow.com/docs/5BMeCqpQ4nMu~ui8l~i9qQ "Deactivate an AI specialist in AI Agent Studio so that it no longer acts on records.")
:   Stop the AI specialist from acting on records, for example while you edit its profile or tasks.