---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Opt out of data sharing

# Opt out of data sharing {#ariaid-title1}

Release version: Brazil  
Updated November 2, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Stop your instance from contributing data that ServiceNow uses to improve its AI models and products.

## Before you begin

Important:  
You can't opt back in from the instance. To reactivate data sharing after you opt out, you must work with your account executive or Customer Service and Support.

Role required: sn_ai_governance.ai_steward or admin

## About this task

Opting out doesn't affect your instance's access to AI features. Your instance stops contributing the inputs, outputs, and related data that ServiceNow uses to improve its AI products.

The setting applies to one instance. If multi-instance management is configured, opt out on the production instance, because the setting is read-only on sub-prod instances. Otherwise, repeat this task on each instance that
uses AI features.

## Procedure

1. Navigate to AllAI Control TowerHomeSettingsServiceNow AI.
2. Select the Data controls tab.
3. On the Data Sharing card, select Opt out.  
   To review how ServiceNow uses shared data before you decide, select FAQs on the card.
4. In the confirmation dialog box, select Opt out.
{#aict-configure-opt-out-data-sharing__steps_opt_out_sharing}

## Result

The Data Sharing card shows a status of Inactive, and the Opt out button no longer appears.

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