---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Configuring rules and templates

# Configuring rules and templates in AI Control Tower {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure how AI assets are classified, evaluated, valued, and secured across your organization through rules and templates.

Rules and templates settings bring together the configuration that drives automated AI governance behavior on your instance.

## Rules and templates {#aict-rules-and-templates__section_tabs}

Automation rules

:   Define the conditions under which discovered AI assets are automatically marked as managed. Use built-in rules or create your own to reduce manual classification work and keep your inventory current. For more information, see [Managing AI assets in bulk](https://www.servicenow.com/docs/T0M_eahWEK18tbDYqXSxwg "Classify large numbers of AI assets automatically instead of moving them to managed one at a time by creating automation rules.").

Evaluation

:   Configure evaluation scoring for ServiceNow and external AI systems. Select which metrics are scored on each evaluated session, and use metric templates to define how individual metric scores aggregate into quality and safety scores.
    For more information, see [Configuring monitoring and evaluations in AI Control Tower](https://www.servicenow.com/docs/tWReR9WeMdC5hMB5jnMkEQ "Set up monitoring in AI Control Tower by activating evaluations, adding metrics, and configuring metric templates.").

Templates

:   Manage the value templates that define the productivity gain formula for AI assets. Configure default template rules that determine which template is applied to a new AI asset, and review the AI system mappings that show
    which template each asset is currently using. For more information, see [Value](https://www.servicenow.com/docs/BFaYdTflU82QpL8skWQtPQ "Value translates AI usage into measurable productivity metrics.").

AI skills

:   Enable the AI-generated enrichment toggle to run LLM-based enrichments with the AI Inventory Intelligence Agent. For more information, see [AI Inventory Intelligence Agent](https://www.servicenow.com/docs/a5ThQIOuOlmF3~7B2j8bWA "AI Inventory Intelligence Agent automatically analyzes the AI asset inventory, identifies assets with incomplete metadata, and generates enrichment recommendations to improve data quality and governance readiness.").

    Enable the Intelligent Asset Deduplication toggle to detect duplicate AI systems with LLM-powered detection. For more information, see [Duplicate AI assets](https://www.servicenow.com/docs/JaHL4RuPXGXNuhWkgU2~Rg "AI asset deduplication in AI Control Tower identifies duplicate records in the AI asset inventory for AI Stewards to review and consolidate.").

Cost

:   Configure the AI cost settings used to calculate net AI returns and the cost dimension of value templates. For more information, see [Cost](https://www.servicenow.com/docs/kUlW80xSjRc17SnfmlX4gQ "Cost records the actual expenses associated with your AI systems, enabling AI Control Tower to compare these costs against productivity gains and calculate the net return on investment.").

Security

:   Configure security rules and templates that control how AI Control Tower detects and responds to security threats across your AI assets. For more information, see [Configure post-runtime security metrics](https://www.servicenow.com/docs/mUuxKq6x8npD4wo7cTcCJg "Customize security and content moderation policies, sampling rate, skill call usage limit, LLMs to use, and other settings for the Top AI asset security events metric and others.").