---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Create an external agent

# Create an external AI agent {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create external AI agents in AI Agent Studio to connect the ServiceNow AI Platform with third-party agentic AI providers as primary agents.
* **[Integrating external AI agents](https://www.servicenow.com/docs/ZcEb~jHTNoSv_P5bxBWgZg)**   
  Integrate and configure external agents with the ServiceNow agentic AI system using Agent2Agent (A2A) protocol integration to use in agentic workflows created in the AI Agent Studio.
* **[ServiceNow AI agents as secondary agents](https://www.servicenow.com/docs/KqirOgEqC_BrAkdi2Ou6rw)**   
  Integrate ServiceNow AI agents into other agentic AI systems, such as Google Cloud or Azure OpenAI.
* **[Create an external AI agent with the Agent2Agent protocol](https://www.servicenow.com/docs/Z3qt1ucmUrpBn1qk6~pNvQ)**   
  Create external AI agents in AI Agent Studio to connect the ServiceNow AI Platform with third-party agentic AI providers.