---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# IBM watsonx

# Configure API credentials for IBM watsonx {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure your API credentials to use IBM watsonx Granite models as your LLM provider for Generative AI Controller capabilities.

## Before you begin

To use IBM watsonx large language models (LLMs), you must configure your credentials to use the Generative AI Controller capabilities.

Role required: admin

## About this task

To use models with IBM watsonx as your LLM provider for Generative AI Controller capabilities, you must have an active connection configured.

## Procedure

1. Navigate to AllConnections \& CredentialsConnections \& Credential Aliases.
2. Open the record named IBM watsonx.
3. Select the Create New Connection \& Credential related link.  
4. In the API key field, enter your API key.  
   For more information about generating an API key, see IBM's [documentation for generating API keys for authentication](https://www.ibm.com/docs/en/watsonx/watsonxdata/1.1.x?topic=started-generating-api-keys).
5. Create a connection by selecting Create.

## Result

You can now use capabilities labeled with IBM watson as your LLM provider for Generative AI Controller capabilities.

## What to do next

If you want to use generative AI capabilities through your MID Server, open the new Connection record, select the Use MID server check box, and save the record.

Activate generative AI skills in the AI Admin Hub console for your workflow. For more information, see [AI Admin Hub](https://www.servicenow.com/docs/DXIiljicT2y3QrwyNpgJWQ "ServiceNow Otto uses generative AI to enhance user productivity and efficiency through conversation and proactive experiences. Starting with the Brazil release, AI Admin Hub is being prepared for deprecation and replacement by AI Admin Center.").

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