---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Dashboard errors

# Risk score and compliance score dashboard errors {#ariaid-title1}

Release version: Brazil  
Updated October 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Properties and scheduled jobs that resolve No data found errors in the risk score and compliance score dashboards on the AI asset record and landing pages.

## No data found errors {#gov-airc-ref-troubleshooting__section_no_data_found}

A No data found error can appear in the Risk and Compliance dashboards on the AI asset record page or the landing page. To resolve the error, an administrator must complete the following actions
for the score that doesn't appear. If the error persists, create a case on the Now Support portal for further investigation.

The following table lists the actions to complete, in order, for each score.  
{#gov-airc-ref-troubleshooting__table_no_data_found_actions__entry__4}

| Score that doesn't appear | Order | Action | Location |
|-|-|-|-|
| Risk score | 1 | Set the Migrate to Advanced Risk Assessments property to Yes. | AllAdvanced Risk assessmentAdministrationProperties |
| Risk score | 2 | Run the GRC rollup assessment scores scheduled job. | AllSystem DefinitionScheduled Jobs |
| Risk score | 3 | Run the AI inventory risk score rollup scheduled job. | AllSystem DefinitionScheduled Jobs |
| Compliance score on the landing page | 1 | Run the AIRC daily compliance score scheduled job. | AllSystem DefinitionScheduled Jobs |
| Compliance score of an AI system | 1 | Run the Compliance Score V2 scheduled job. | AllSystem DefinitionScheduled Jobs |
| Compliance score of an AI system | 2 | Run the AI system Compliance score calculation scheduled job. | AllSystem DefinitionScheduled Jobs |
[Table 1. Actions that resolve No data found errors]

{#gov-airc-ref-troubleshooting__table_no_data_found_actions}  
Note:  
On the Advanced Risk Assessment Properties page, a banner can state that the record is in the GRC: Advanced Risk application while another application is current. To edit the property, select the link in the banner.

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