---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Microsoft Endpoint Configuration Manager collection membership addition AI agent

# Microsoft Endpoint Configuration Manager collection membership addition AI agent {#ariaid-title1}

Release version: Brazil  
Updated October 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
This AI agent adds devices or users to collections in Microsoft Endpoint Configuration Manager. It collects the required details, confirms the request with the user, checks whether the member already belongs to the collection, and reports the result.

## Workflow {#inth-csdv2-microsoft-endpoint-configuration-manager-collection-membership-addition-ai-agent__txnpgyvukyul}

The agent helps the user add a device or user to a collection in Microsoft Endpoint Configuration Manager.

1. Ask the user for the name of the collection.
2. Ask whether the member is a device or a user.
3. Ask for the name of the device or user to add.
4. Ask the user to confirm the request.
5. Check whether the member already belongs to the collection and, if it does, tell the user that no change is needed.
6. Add the member to the collection and report the result, or explain any error that occurred.
{#inth-csdv2-microsoft-endpoint-configuration-manager-collection-membership-addition-ai-agent__ol_zva_tdi_fsh}  
{#inth-csdv2-microsoft-endpoint-configuration-manager-collection-membership-addition-ai-agent__txnpgyvukyul__entry__2}

| Field | Description |
|-|-|
| Allow third party to access this AI agent | When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the External discoverable field. |
| Allow AI specialists to access this AI agent | When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the Specialist enabled field. |
| Manage long-term memory | When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see [ServiceNow Otto AI agents reference](https://www.servicenow.com/docs/sa1bdHN6FqAGJmyqCFbo6w "Find more information about user roles, tables, and the different properties that are installed in ServiceNow Otto AI agents."). |
| Tools | Flow Actions :   Is Device in Collection :   Is User in Collection :   Add Device to Device Collection :   Add User to User Collection |
| Allowed user roles The specific user roles that can access this AI agent. | sn_csd.CSD Admin |
| Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take. | sn_csd.CSD Admin |
| Triggers | Optional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://www.servicenow.com/docs/TTPcY_6jqFaCPLWj8oH1fQ "In the guided setup for an AI agent, add triggers to run the AI agent automatically when certain conditions are met."). |
| Channels | Configure an assistant for Virtual Agent or ServiceNow Otto panel using [Assistant Designer](https://www.servicenow.com/docs/access?context=configure-now-assist-va&version=brazil&pubname=brazil-conversational-interfaces&ft:locale=en-US). |
| Used in agentic workflows | Microsoft Endpoint Configuration Manager Collection Management Agentic Team |
[Table 1. Configuration]

**Related topics**   

* [Client Software Distribution 2.0 application](https://www.servicenow.com/docs/access?context=csd-app-2&version=brazil&pubname=brazil-integrate-applications&ft:locale=en-US)
* [Integration Hub solutions](https://www.servicenow.com/docs/access?context=solutions&version=brazil&pubname=brazil-integrate-applications&ft:locale=en-US)