---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Microsoft Intune group membership addition AI agent

# Microsoft Intune group membership addition AI agent {#ariaid-title1}

Release version: Brazil  
Updated October 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
This AI agent adds devices, users, or owners to groups in Microsoft Intune. It identifies the group and the member, confirms the request with the user, and reports the result or any error.

## Workflow {#inth-csdv2-microsoft-intune-group-membership-addition-ai-agent__irpuwdfiumqc}

The agent helps the user add a device, user, or owner to a group in Microsoft Intune.

1. Ask the user for the group name or ID.
2. Look up the group by name and, if several match, ask the user to choose the correct one.
3. Ask whether to add the member as a device, a user, or an owner.
4. Ask for the member's name or ID.
5. Look up the device or user by name and, if several match, ask the user to choose the correct one.
6. Ask the user to confirm the request.
7. Add the member to the group and report the result, or explain any error that occurred.
{#inth-csdv2-microsoft-intune-group-membership-addition-ai-agent__ol_rtl_uhl_jvk}  
{#inth-csdv2-microsoft-intune-group-membership-addition-ai-agent__irpuwdfiumqc__entry__2}

| Field | Description |
|-|-|
| Allow third party to access this AI agent | When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the External discoverable field. |
| Allow AI specialists to access this AI agent | When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the Specialist enabled field. |
| Manage long-term memory | When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see [ServiceNow Otto AI agents reference](https://www.servicenow.com/docs/sa1bdHN6FqAGJmyqCFbo6w "Find more information about user roles, tables, and the different properties that are installed in ServiceNow Otto AI agents."). |
| Tools | Flow Actions :   Add Device to Group :   Add Owner to Group :   Add User to Group :   Look up Devices Stream :   Look up Users Stream Script :   Look up Group by Name |
| Allowed user roles The specific user roles that can access this AI agent. | sn_csd.CSD Admin |
| Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take. | sn_csd.CSD Admin |
| Triggers | Optional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://www.servicenow.com/docs/TTPcY_6jqFaCPLWj8oH1fQ "In the guided setup for an AI agent, add triggers to run the AI agent automatically when certain conditions are met."). |
| Channels | Configure an assistant for Virtual Agent or ServiceNow Otto panel using [Assistant Designer](https://www.servicenow.com/docs/access?context=configure-now-assist-va&version=brazil&pubname=brazil-conversational-interfaces&ft:locale=en-US). |
| Used in agentic workflows | Microsoft Intune Group Management Agentic Team |
[Table 1. Configuration]

**Related topics**   

* [Client Software Distribution 2.0 application](https://www.servicenow.com/docs/access?context=csd-app-2&version=brazil&pubname=brazil-integrate-applications&ft:locale=en-US)
* [Integration Hub solutions](https://www.servicenow.com/docs/access?context=solutions&version=brazil&pubname=brazil-integrate-applications&ft:locale=en-US)