---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Purchase order creation AI agent

# Purchase order creation AI agent {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
This AI agent is used to create a purchase order.

## Workflow {#itam-purchase-order-creation-ai-agent__zsmdlwierhjt}

1. Use the Get Destination Stockrooms for requested item tool to retrieve a list of destination stockrooms.
2. Ask the user to select a stockroom if multiple choices are available. If none are available, end the workflow.
3. Use the Get Vendors for requested item tool to retrieve a list of vendors.
4. Ask the user to select a vendor if multiple choices are available. If none are available, end the workflow.
5. If the requested item is software, use the Get Metric Group and License Metric conversational topic tool to help user get a license.
6. If the requested item is not software, use Create purchase order for requested item tool to create a purchase order for the specified stockroom and vendor.
7. Display purchase order to the user.
{#itam-purchase-order-creation-ai-agent__ol_hcp_qwx_njc}  
{#itam-purchase-order-creation-ai-agent__zsmdlwierhjt__entry__2}

| Field | Description |
|-|-|
| Allow third party to access this AI agent | When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the External discoverable field. |
| Allow AI specialists to access this AI agent | When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the Specialist enabled field. |
| Manage long-term memory | When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see [ServiceNow Otto AI agents reference](https://www.servicenow.com/docs/sa1bdHN6FqAGJmyqCFbo6w "Find more information about user roles, tables, and the different properties that are installed in ServiceNow Otto AI agents."). |
| Tools | Scripts :   Create purchase order for requested item :   Generate guided purchase order plan and create PO :   Get Destination Stockrooms for requested item :   Get Vendors for requested item :   Purchase Order Auto-Completion Conversational Topic :   Get metric group and license metric |
| Allowed user roles The specific user roles that can access this AI agent. | procurement_user |
| Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take. | procurement_user, itil, sn_request_write |
| Triggers | Optional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://www.servicenow.com/docs/TTPcY_6jqFaCPLWj8oH1fQ "In the guided setup for an AI agent, add triggers to run the AI agent automatically when certain conditions are met."). |
| Channels | Enable the AI agent for the ServiceNow Otto panel. |
| Used in agentic workflows | * Help manage enterprise asset requests * Help manage hardware asset requests * Help manage software requests |
[Table 1. Configuration]

Learn more about Asset Management at [Asset Management](https://www.servicenow.com/docs/access?context=asset-management-landing-page&version=brazil&pubname=brazil-it-asset-management&ft:locale=en-US).