---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Cost

# Cost {#ariaid-title1}

Release version: Brazil  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Cost records the actual expenses associated with your AI systems, enabling AI Control Tower to compare these costs against productivity gains and calculate the net return on investment.

Cost provides the expense data that AI Control Tower uses to calculate net AI return. The Cost framework evaluates savings and costs (expenses) to calculate net returns by monitoring spending on LLM tokens, and ServiceNow Assist
usage.

To configure cost, set your organization's average hourly rate, add token pricing for integrated LLM vendors, and add pricing for non-integrated vendors. For integrated vendors, you can also configure input and output token
prices separately. After you review and submit the configuration, AI Control Tower uses the cost data to compare AI spend with productivity gains and derives net returns.

Only users with the AI steward role can configure cost.