--- sourceDocument: Brazil Enable AI sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Enable AI ft:clusterId : - platai bundleId : - platai workflow : - Platform --- # MCP Client # Model Context Protocol Client {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read The ServiceNow Model Context Protocol Client (MCP Client) allows you to access the Model Context Protocol tools hosted externally and published via an MCP Server in the ServiceNow AI Agent Studio. ## Get started {#mcp-client-landing__cf-app-landing-get-started} |-|-| | [ExploreLearn how MCP Client allows you to access the MCP tools in AI Agent Studio.](https://www.servicenow.com/docs/mL9RVig3SEJygBHtA6sfaA "The Model Context Protocol (MCP) is a standardized client-server protocol that enables AI applications to discover and interact seamlessly with external tools, data sources, and services. MCP facilitates communication between an AI host application (like AI Agent Studio), an MCP Client embedded in the host, and one or more MCP Servers that expose specific capabilities such as tools.") | [ConfigureConfigure the MCP Client in AI Agent Studio.](https://www.servicenow.com/docs/7xbKHls97vLOYtDHwBJWlw "Configure the MCP Client to execute agentic workflows with AI agents and mapped tools.") | | [Add MCP ServersAdd MCP Servers in AI Agent Studio](https://www.servicenow.com/docs/6gOL0lC~GNcnp2dN2njy3w "An MCP Server Console hosts the APIs and tools required by an AI application. It receives and processes calls from MCP Clients to govern ingress traffic and promote secure access to tools. Adding an MCP Server Console in the AI Agent Studio helps you to leverage the Model Context Protocol as a tool in the ServiceNow agentic AI system.") | [ReferenceLearn more about the user roles, tables, and properties in MCP Client](https://www.servicenow.com/docs/WkXy6~dNFmf5QDKbhJ9olg "Find more information about user roles, tables, and the different properties that are installed with the Model Context Protocol Client application.") | [ ] {#mcp-client-landing__table_jhv_g2w_4kc} Important: * Not all model providers are available for customers with in-country SKUs, and some AI products/features are currently unavailable for in-country customers. For more information, see the [KB1584492](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1584492) article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.{#mcp-client-landing__na-in-country-notice} * Some AI products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the [KB0743854](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854) article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.{#mcp-client-landing__na-restricted-envs-notice} * Some AI products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.{#mcp-client-landing__na-standalone-language-notice} * Some AI products and skills are not available in Regulated Markets. For more information, see [KB2593939: Regulated Markets AI Products/Skills Not Available](https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=e8d7cc82475aba90b7832920326d4362). Be sure to check for availability updates in future releases. {#mcp-client-landing__ul_j3b_4vd_wcc} ## AI limitations {#mcp-client-landing__id_mpg_qgn_xyb} This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by [ServiceNow's AI Acceptable Use Policy](https://www.servicenow.com/ai-acceptable-use-policy.html), which may be updated by ServiceNow.{#mcp-client-landing__p_kv2_nfg_h1c} ## Data processing {#mcp-client-landing__id_w3h_qgn_xyb} This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our [CORE Compliance Portal](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067).{#mcp-client-landing__p_lv2_nfg_h1c} Note: We have controls in place to enable/disable the data collection and data processing. ## Data collection {#mcp-client-landing__id_hq2_xbr_z3c} ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. Customers can opt out of future data collection at any time, as described in the [AI Opt-Out page](https://www.servicenow.com/docs/EmdgH1ffuKs1DXKWHPQY1g "Data sharing improves ServiceNow AI products. You can opt out of data sharing from the Now Assist Admin console Settings page.").{#mcp-client-landing__p_jv2_nfg_h1c} For more information, see the [ServiceNow AI documentation](https://www.servicenow.com/docs/L~S9YPJKCshgQ_L9X7q~rw "AI experiences on the ServiceNow AI Platform extend your workflows with AI-driven automation. Use generative AI skills, AI agents, and agentic workflows to automate multi-step tasks, surface relevant answers, and support self-service across your organization.").{#mcp-client-landing__p_pv2_nfg_h1d}