---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Viewing templates associated with an AI system

# Viewing templates associated with an AI system {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Learn how value is being measured for an AI system by viewing the value templates mapped to the asset and the productivity calculation each template uses.

Value templates define the formula used to calculate productivity gains for an AI system.
The formula multiplies a usage metric by a time constant and a quality constant to
produce a minutes-saved figure. Because each AI system can have templates mapped to
different personas, the Templates tab gives you a per-asset view
of exactly which templates are active and what each one calculates.

## Value templates list {#measuring-ai-asset-value-templates__section-templates-list}

The Templates tab displays a Value templates section that lists all templates mapped to the AI system.
Each template card shows the following attributes.
{#measuring-ai-asset-value-templates__table-template-card-attributes__entry__2}

| Attribute | Description |
|-|-|
| Template name | Name of the value template mapped to this AI system. |
| Mapping status | Publication state of the template mapping. A Published mapping is active and contributes to value calculations. A Retired mapping is no longer used in calculations but remains visible for historical reference. |
| Persona | User role for whom the productivity value is calculated. |
| Department | Department associated with the template mapping, if specified. |
| Category | Value template category, such as Productivity. |
| Usage | Usage indicator that supplies the daily invocation count used in the productivity formula. |
| Time | Time constant (in minutes) applied per invocation in the productivity formula. |
| Quality | Quality constant (as a percentage) applied in the productivity formula. Represents the expected acceptance rate of AI outputs. |
[Table 1. Template card attributes]

{#measuring-ai-asset-value-templates__table-template-card-attributes}

By default, only templates with an active mapping status are shown. To include
retired templates in the list, enable the Include retired templates toggle.

## Template details side panel {#measuring-ai-asset-value-templates__section-template-details}

To review the full configuration of a template mapping, select View details on a template card. A side panel opens showing the following
information.
{#measuring-ai-asset-value-templates__table-side-panel-fields__entry__2}

| Field | Description |
|-|-|
| Mapped template | Name of the value template mapped to this AI system. |
| Mapping status | Publication state of this template mapping. |
| Persona | User role for whom value is calculated using this template. |
| Productivity gained | Total minutes saved by this persona using this AI system over the selected time period, shown as a trend chart. Use the date range selector to adjust the reporting window. |
| Productivity calculation using this template | The formula applied to calculate productivity for this mapping, expressed as: Usage indicator × time constant (minutes) × quality constant (%). Select the usage indicator link to open its record. |
[Table 2. Template details side panel fields]

{#measuring-ai-asset-value-templates__table-side-panel-fields}

To view the full template record and its configuration fields, select Open template in the Template details section of
the side panel.