---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

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bundleId :

    - platai

workflow :

    - Platform


---

# Modify an AI agent

# Modify an AI agent {#ariaid-title1}

Release version: Brazil  
Updated October 23, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Modify an AI agent in AI Agent Studio to refine its performance, align with business goals, or enable it to perform new tasks.

## Before you begin

Role required: sn_aia.admin

## About this task

You can make tweaks to your AI agent based on previous performance, refine it to better align with evolving business goals, or make major changes to enable it to perform entirely new tasks. This includes updating the definition and instructions, adjusting security controls, adding or removing triggers, modifying tools to provide more or better capabilities, and changing where and how the AI agent is invoked.

This is also where an agent drafted in a conversation can be revised and completed. Nothing set during a conversation is fixed. The definition, tools, execution modes, security controls, triggers, and channels can all be changed here.

The instructions field supports multiple versions within the same AI agent, allowing you to test different instructions and evaluate performance without losing previous versions. For more information, see [Version control for AI agents and agentic workflows](https://www.servicenow.com/docs/X7glerPpTS84G2oAoWv63g "Version control enables you to track changes made to instructions sent to the LLM for AI agents and agentic workflows.").

## Procedure

1. Navigate to the AllAI Agent StudioAgentic solutions.
2. Select the AI agent that you want to modify.
3. In the node view, select either the pencil edit icon or the more options icon.  
   The first node contains the main configuration settings for the AI agent. The other nodes represent the tools that comprise the underlying architecture.

   The pencil edit icon directs you to the original guided setup for the AI agent. You can add tools in the guided setup, but you can't add child agents.

   If you want to add child agents, select the more options icon and select Add child agent. You can add an existing AI agent or create one from scratch. Choosing to add an AI agent from scratch
   opens a new tab with the guided setup for the AI agent. It will be added as a child agent to the AI agent you're modifying once it's saved.

   Select the more options icon, select Add tool, then select the type of tool you want to add to open a new tab with the tool guided setup. See [Add a tool to an AI agent](https://www.servicenow.com/docs/4zuFIUomTGbD7imZq8ovlQ "Add a tool to an AI agent to enable different functionalities and help your AI agents achieve their objectives.").
4. [Define the AI agent's role and instructions](https://www.servicenow.com/docs/zfnCmd6O5qiDYAgi_A1DZg "In the guided setup for an AI agent, write a clear description defining your AI agent, its role, and the instructions it should perform to accomplish tasks.").
5. [Define access rules for the AI agent](https://www.servicenow.com/docs/R5iUQtazor7~xgPIoPzkSA "Define security controls for an AI agent to determine which users can access it and what permissions they have.").
6. **Optional:** [Add a trigger to automatically invoke your AI agent](https://www.servicenow.com/docs/uWhxMqtSURzLrYHswAmPew "In the guided setup for an AI agent, add triggers to run the AI agent automatically when certain conditions are met.") if a specified event occurs.
7. [Configure where your AI agent can be invoked and set processing messages](https://www.servicenow.com/docs/45UlJ7Zsik_Y27HbekjUVA "In the guided setup for an AI agent, select whether to use it in the ServiceNow Otto panel or an Otto assistant.").
8. [Set up long-term memory](https://www.servicenow.com/docs/T6v78vhnj_A7zEbsIzB88w "Make AI agents remember your preference or facts from previous interactions and use memories for more focused conversations.") and active learning controls for your AI agent.  
   AI agents can learn from previous interactions, if configured to do so. You can choose the categories of information that the AI agent should consider from its previous experiences when approaching new problems.
9. Select Save to save your changes.

## Result

Your AI agent is modified and ready to use.

## What to do next

You can [test an execution of your AI agent manually](https://www.servicenow.com/docs/9vXwu1HOXxrPfmCgyw5Hrg "Manually test an AI agent or agentic workflow to verify it functions as defined and achieves the desired objectives.") or [evaluate the AI agent using automated tests](https://www.servicenow.com/docs/ZoN4KUfQyZIOIoMfw__CAw "Evaluate your agentic AI asset's performance against defined scenarios to identify issues and opportunities for improvement.").

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