---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# ServiceNow Otto panel system properties

# ServiceNow Otto panel system properties {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use system properties to customize ServiceNow Otto panel. Some properties are available on a system properties form, but some lesser-used properties are available only from the System Property \[sys_properties\] table.
{#nap-sys-props__table_lpp_2kt_m3c__entry__2}

| Property | Description |
|-|-|
| sn_nowassist_va_enable_nap_aix_experience | Enabled and integrated chat is available for customers to choose from. |
| sn_nowassist_va_enable_nap_aix_experience | Disabled, integrated chat is not available for customers to choose from. |
[ ]

{#nap-sys-props__table_lpp_2kt_m3c}