---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# AI Admin Center Business Value (Next Experience UI)

# AI Admin Center Business Value dashboard (Next Experience UI) {#ariaid-title1}

Release version: Brazil  
Updated October 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read  
Use the AI Admin Center Business Value dashboard to monitor the business value generated by AI assets across your organization, including total executions, time saved, and cost saved.
Important:  
Lux is the new user experience for AI Admin Center. For more information on the Lux experience, see [AI Admin Center user experience (Lux UI)](https://www.servicenow.com/docs/75zLKZS0mdrVTR9Zj8hUTQ#ai-admin-center-lux-user-experience "Use the AI Admin Center experience to set up, monitor, and manage your AI solutions.").

The Next Experience
AI Admin Center workspace is being prepared for deprecation in the November store release and will no longer be supported. For more information on the Next Experience UI, see [AI Admin Center workspace (Next Experience UI)](https://www.servicenow.com/docs/RErxMOqH3NTQhxEry2KgnQ#now-assist-center-workspace "Use the AI Admin Center workspace to set up, monitor, and manage your AI solutions.").

In AI Admin Center version 6.1, the Next Experience and Lux user interfaces are both available.  
Note:  
This topic describes the AI Admin Center feature based on the Next Experience UI. If you're using the Lux user experience for AI Admin Center, see the Lux UI version of this topic.

## AI Admin Center Business Value dashboard {#now-assist-center-business-value-dashboard__section_bv_overview}

The AI Admin Center Business Value dashboard displays a consolidated view of the business value generated by AI assets across your organization. Use the dashboard to monitor total executions, time saved, and cost
saved across skills, AI agents, and agentic workflows.

Use the Date filter at the top of the Business Value dashboard to set the time range for all metrics on the page.
Figure 1. AI Admin Center Business Value dashboard

Total executions
:   This area of the dashboard displays the total number of times AI assets were executed in the selected time range. Use this count to understand the overall scale of AI asset usage across your organization.

Total time saved
:   This area of the dashboard displays the total amount of time saved by AI asset executions in the selected time range. Use this metric to quantify the productivity impact of your AI asset deployments.

Total cost saved
:   This area of the dashboard displays the total cost savings generated by AI asset executions in the selected time range. Use this metric to assess the financial value delivered by your AI assets.

## Time saved {#now-assist-center-business-value-dashboard__section_bv_time_saved}

The Time saved section displays the total time saved by AI asset executions, broken down by asset type and shown as a monthly trend over the selected time range.
Figure 2. Time saved section of the AI Admin Center Business Value dashboard

Time saved - Monthly trend
:   This area of the dashboard displays a trend line chart showing the total time saved by skills, AI
    agents, and agentic workflows each month over the selected time range. Use the trend lines to monitor changes in time saved across asset types and identify periods of higher or lower productivity impact.

Time saved by skill (Hrs)
:   This area of the dashboard displays a bar chart showing the total time saved by each skill in the selected time range. Use this visualization to identify which skills are delivering the greatest time savings in your
    organization.

Time saved by AI Agent (Hrs)
:   This area of the dashboard displays a bar chart showing the total time saved by each AI agent in the selected time range. Use this visualization to compare time savings across AI agents and identify your highest-impact
    deployments.

Time saved by Agentic Workflow (Hrs)
:   This area of the dashboard displays a bar chart showing the total time saved by each agentic workflow in the selected time range. Use this visualization to evaluate the time savings delivered by your agentic workflow
    configurations.

## Cost saved {#now-assist-center-business-value-dashboard__section_bv_cost_saved}

The Cost saved section displays the total cost savings generated by AI asset executions, broken down by asset type and shown as a monthly trend over the selected time range.
Figure 3. Cost saved section of the AI Admin Center Business Value dashboard

Cost saved - Monthly trend
:   This area of the dashboard displays a trend line chart showing the total cost saved by skills, AI
    agents, and agentic workflows each month over the selected time range. Use the trend lines to track changes in cost savings over time and identify periods of higher or lower financial impact.

Cost saved by skill
:   This area of the dashboard displays a bar chart showing the total cost saved by each skill in the selected time range. Use this visualization to identify which skills are generating the greatest cost savings across your
    organization.

Cost saved by AI Agent
:   This area of the dashboard displays a bar chart showing the total cost saved by each AI agent in the selected time range. Use this visualization to compare cost savings across AI agents and identify your highest-value
    deployments.

Cost saved by Agentic Workflow
:   This area of the dashboard displays a bar chart showing the total cost saved by each agentic workflow in the selected time range. Use this visualization to evaluate the financial value delivered by your agentic workflow
    configurations.

## Executions {#now-assist-center-business-value-dashboard__section_bv_executions}

The Executions section displays the total number of executions for each AI asset
type, shown as a monthly trend and broken down by individual asset over the selected time range.
Figure 4. Executions section of the AI Admin Center Business Value dashboard

Executions - Monthly trend
:   This area of the dashboard displays a trend line chart showing the total number of executions for
    skills, AI agents, and agentic workflows each month over the selected time range. Use the trend lines to monitor changes in execution volume across asset types over time.

Executions by skill
:   This area of the dashboard displays a bar chart showing the total number of executions for each skill in the selected time range. Use this visualization to identify which skills are used most frequently and understand usage
    patterns across your skill library.

Executions by AI Agent
:   This area of the dashboard displays a bar chart showing the total number of executions for each AI agent in the selected time range. Use this visualization to compare execution volumes across AI agents and identify your most
    actively used deployments.

Executions by Agentic Workflow
:   This area of the dashboard displays a bar chart showing the total number of executions for each agentic workflow in the selected time range. Use this visualization to track which agentic workflows are running most frequently
    and evaluate engagement patterns.

## Business value configuration {#now-assist-center-business-value-dashboard__section_bv_configuration}

The Business value configuration table lists all configured AI assets and the values used to calculate business value metrics. Use this table to review and manage the configuration for each asset.
Figure 5. Business value configuration table in the AI Admin Center Business Value dashboard

Asset type
:   The category of the AI asset, such as AI Agent, Skill, or Agentic Workflow.

Asset name
:   The name of the individual AI asset as configured in your instance.

Status
:   The current status of the AI asset, such as Active or Inactive.

Execution count
:   The total number of times the AI asset has been executed.

Average time saved (min)
:   The average amount of time, in minutes, saved per execution of the AI asset. This value is used to calculate the total time saved metric.

Average hourly rate
:   The average hourly rate used to calculate the cost saved by the AI asset. This value represents the estimated cost of the time saved per execution.

Total time saved (hrs)
:   The total amount of time saved by all executions of the AI asset, calculated from the execution count and average time saved values.

Total cost saved
:   The total cost saved by all executions of the AI asset, calculated from the total time saved and average hourly rate values.
* **[Add a value configuration in the AI Admin Center Business Value dashboard (Next Experience UI)](https://www.servicenow.com/docs/4ncB~u~HEnZOnNAJxeQgJA)**   
  Add a value configuration to define the business value metrics calculated for an AI asset, including average time saved per execution and average hourly rate.

