---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# AI Data Kit

# AI Data Kit {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of AI Data Kit

ServiceNow® AI Data Kit allows customers to add and curate datasets within a data catalog.
These curated datasets integrate with AI Skill Kit to support the development and evaluation of AI skills.
This capability is designed to help ServiceNow customers create custom datasets that enhance AI-driven workflows and applications.
Show full answer Show less  

## Key Features

* **Dataset Creation and Curation:** Enables creation of custom datasets that can be added to data collections for AI use.
* **Integration with AI Skill Kit:** Works seamlessly with AI Skill Kit to facilitate AI skill development and evaluation.
* **Configuration Options:** Provides settings to configure prompts and skills related to AI data usage.
* **Support and Troubleshooting:** Access to ServiceNow Community resources, Known Error Portal, and Customer Service for help.
* **Regional and Environment Availability:** Some features may be restricted or unavailable in specific data centers (e.g., FedRAMP, NSC DOD IL5, Australia IRAP-Protected) or regions; customers should verify availability for their environment.

## Important Considerations

* **AI Limitations:** Because AI and machine learning generate predictions based on data patterns, outputs may not always be accurate or appropriate. Customers are responsible for testing, evaluating, and supervising AI outputs, particularly for critical domains like healthcare, finance, and security.
* **Data Processing:** Customer data is transferred from individual ServiceNow instances to centralized environments, potentially in different regions or third-party cloud providers (e.g., Microsoft Azure), following ServiceNow's internal policies.
* **Data Collection and Privacy:** ServiceNow collects inputs, outputs, and edits to improve AI technologies. Customers may opt out of future data collection as needed.

## Next Steps for Customers

* Explore the AI Data Kit to understand how it supports dataset creation and AI skill development.
* Configure AI Data Kit settings to tailor prompts and skills to your organizational needs.
* Validate AI outputs carefully before relying on them for decision-making, especially in sensitive business areas.
* Check feature availability for your specific data center or region to ensure compatibility.
* Utilize available support channels if you encounter issues or have questions.  
Use ServiceNow®AI Data Kit to add datasets to a data catalog. The curated data works with AI Skill Kit to enable AI skill development and evaluation.

## Get started {#now-assist-data-kit-landing__cf-app-landing-get-started}

|-|-|-|
| [Explore](https://www.servicenow.com/docs/vcowqgmAxTfS_XbAa2TSyA "The AI Data Kit plugin for ServiceNow Otto enables you to add datasets to a data catalog and create collections for use in AI Skill Kit.") Learn how AI Data Kit can help create custom datasets | [Configure](https://www.servicenow.com/docs/gEkRZoOZL627eYgIoLpX4g "Set up AI Data Kit so that users in your organization can start working with datasets.") Configure AI Data Kit for prompts and skills | [Use](https://www.servicenow.com/docs/V9p8dnHqFKdjv3TJfp2XXQ "Use AI Data Kit to add datasets to a data catalog to create collections for use in ServiceNow SDK.")Use AI Data Kit to create datasets to add to data collections |
|   |   | [Reference](https://www.servicenow.com/docs/Ji_4oqAFyZbVrcxY2TRdSw "Reference topics for AI Data Kit.")Reference information for AI Data Kit |
[ ]

{#now-assist-data-kit-landing__table_zhp_snh_jcc} Important:  
Some Now Assist products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the [KB0743854](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854) article in the Now Support Knowledge Base. Please check for availability updates in future releases.  
Important:  
Some AI products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.

## Troubleshoot and get help {#now-assist-data-kit-landing__cf-app-landing-get-help}

* [Ask questions and explore other resources for AI Data Kit in the ServiceNow Community](https://www.servicenow.com/community/)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now)
{#now-assist-data-kit-landing__ul_e3p_snh_jcc}

## AI limitations {#now-assist-data-kit-landing__id_mpg_qgn_xyb}

This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not
always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility
to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making
purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by [ServiceNow's AI Acceptable Use Policy](https://www.servicenow.com/ai-acceptable-use-policy.html), which may be updated by ServiceNow.{#now-assist-data-kit-landing__p_kv2_nfg_h1c}

## Data processing {#now-assist-data-kit-landing__id_w3h_qgn_xyb}

This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our [CORE Compliance Portal](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067).{#now-assist-data-kit-landing__p_lv2_nfg_h1c}

## Data collection {#now-assist-data-kit-landing__id_qcq_4gn_xyb}

ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. Customers can opt out of future data collection at any time, as described in the [AI Opt-Out page](https://www.servicenow.com/docs/EmdgH1ffuKs1DXKWHPQY1g "Data sharing improves ServiceNow AI products. You can opt out of data sharing from the Now Assist Admin console Settings page.").{#now-assist-data-kit-landing__p_jv2_nfg_h1c}