---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# ServiceNow Otto Experiences

# ServiceNow Otto Experiences {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Explore ServiceNow Otto panel and ServiceNow Otto context menu under the ServiceNow Otto Experiences tab of ServiceNow Otto Admin.
* **[ServiceNow Otto panel](https://www.servicenow.com/docs/ungvmJpkqvJj4Ll4gfd0ew)**   
  With the ServiceNow Otto panel, you can get assistance from generative AI experiences to solve customer issues faster. Use this conversational interface to summarize a chat, case, or incident, get help, or generate resolution notes so that you can get the context of this information more quickly.
* **[ServiceNow Otto context menu](https://www.servicenow.com/docs/vu1HW~vOw6hyHetIoO4zKw)**   
  The ServiceNow Otto context menu uses generative AI to help agents summarize, create, and edit written content, thus streamlining their writing tasks.