---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Run the GenAI/AgenticAI Assessment scheduled job

# Run the GenAI/AgenticAI Assessment scheduled job {#ariaid-title1}

Release version: Brazil  
Updated October 6, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Before you can view the agentic AI or generative AI assessment results, you must first run the GenAI/AgenticAI Assessment scheduled job.
Important:  
The AI Readiness Evaluation store application is being prepared for deprecation. The readiness assessment capability is now available as a native in-platform feature within the AI Admin Center application. For more information, see [AI Admin Center (formerly Now Assist Center)](https://www.servicenow.com/docs/R64IQUOqfqP~ZgNd51N4aw "Set up, manage, and optimize your AI solutions on the ServiceNow AI Platform from a single workspace.").

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem DefinitionScheduled Jobs.
2. Set the Scheduled Jobs filter to <kbd class="ph userinput">Application is AI Readiness Evaluation</kbd>, and then select Run.  
   Tip:  
   If the Application column isn't displayed in your ServiceNow instance, personalize the column settings using the Update Personalized List icon from the list header.
3. Select GenAI/Agentic AI Assessment from the Name column.
4. Select Execute Now.  
   This action begins the scheduled job for the agentic and generative AI assessments found in WorkspacesAI Readiness Evaluation.

## What to do next

If you must rerun all the scheduled jobs, or specifically, the agentic AI scheduled jobs for ITSM and CSM, repeat these steps.  
Note:  
You must complete the additional steps in the AI Readiness Evaluation guided setup if you want to work with the ServiceNow Otto for HRSD product. If you don't complete the additional guided setup steps for the ServiceNow Otto for HRSD product, the assessment continuously fails. For more information about completing the AI Readiness Evaluation guided setup, see [Configure the AI Readiness Evaluation guided setup](https://www.servicenow.com/docs/9FrNrsHOznh43730qFKw_g "Before you can review the Now Assist assessments in Workspaces > AI Readiness Evaluation , you must first complete the configuration for the five HRSD jobs.").

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