---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Run individual assessment scheduled jobs

# Run individual assessment scheduled jobs {#ariaid-title1}

Release version: Brazil  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use individual scheduled jobs to assess readiness for generative and agentic AI implementations across your instance.

## Before you begin

Important:  
The AI Readiness Evaluation store application is being prepared for deprecation. The readiness assessment capability is now available as a native in-platform feature within the AI Admin Center application. For more information, see [AI Admin Center (formerly Now Assist Center)](https://www.servicenow.com/docs/R64IQUOqfqP~ZgNd51N4aw "Set up, manage, and optimize your AI solutions on the ServiceNow AI Platform from a single workspace.").

Role required: admin

## About this task

The ServiceNow AI Platform provides scheduled jobs that assess your instance readiness for generative and agentic AI. The following individual scheduled jobs are available:

* AI Assessment - Virtual Agent
* AI Assessment - ITSM
* AI Assessment - HRSD
* AI Assessment - CSM
* AI Assessment - AI Search
* AgenticAIHRSDAssessment
* AgenticAICSMAssessment
* agentic AI Assessment - ITSM - Change Request

## Procedure

1. Navigate to AllSystem DefinitionScheduled Jobs.
2. Filter the list by setting Application to <kbd class="ph userinput">AI Readiness Evaluation</kbd>.
3. Select the job that you want to run.
4. Select Execute Now.

## What to do next

Important:  
For the Virtual Agent assessment to yield results, the following plugins must be active on your instance:

* Virtual Agent (com.glide.cs.chatbot)
* Catalog Conversational Coverage (sn_catalog_con_cov)

The Virtual Agent assessment requires the Catalog Conversational Coverage (sn_catalog_con_cov) plugin required for the assessment to run. For more information on Now Assist in Conversational Catalog Request, see [AI in Conversational Catalog Request](https://www.servicenow.com/docs/r/servicenow-platform/service-catalog/now-assist-in-conversational-catalog-request).

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