---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Activate a skill

# Activate a skill {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
After you create and publish a custom skill, you must activate it in AI Admin Hub. Activating the skill enables you to trigger the skill within the UI.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllNow Assist AdminFeatures.
2. Find the custom skill that you created.
3. Select Activate skill.  
   Make sure you are in the correct application scope when you activate the skill. To learn more about application scopes, see [Application scope](https://www.servicenow.com/docs/access?context=c_ApplicationScope&version=brazil&pubname=brazil-application-development&ft:locale=en-US).  
   Note:  
   Some skills might need to be reviewed and approved by a data steward before you can activate it.

## What to do next

You can enable AI Guardian for your skills. To learn more about AI Guardian, see [AI Guardian](https://www.servicenow.com/docs/hdgQA7KQb7lcA0lXFO9xzg "AI Guardian is built on the ServiceNow Small Language Model (SLM) and monitors generative AI interactions to detect offensive content, prompt injection attacks, and sensitive topics.")
**Related tasks**   

* [Create a skill](https://www.servicenow.com/docs/~ak7kL0bW_JQBd9zdU1nAA "Create a custom skill for Otto. Custom skills extend the generative AI capabilities of Otto to fit your own use cases.")
* [Create a prompt](https://www.servicenow.com/docs/aCf5iZh_zstaWO9wW1FCeQ "After you create a custom skill, create a prompt. The prompt defines the instructions that the skill sends to the LLM and the skill inputs that it uses.")
* [Use prompt assistance](https://www.servicenow.com/docs/aaqv2QUPFUCNraAA9qDGag "Use prompt assistance to start your prompt from an example in the prompt library or from a prompt that ServiceNow Otto generates.")
* [Test a prompt](https://www.servicenow.com/docs/lbl0exKhp6U2ZkGlLL33UA "After you create a prompt for your custom skill, test it before you finalize it to verify that it returns the expected results.")
* [Evaluate a prompt](https://www.servicenow.com/docs/dmWxQaJDYd4ukGuGzxtfRA "Use the AI Skill Kit evaluation tools to measure how your skill prompts perform against a dataset, using automated metrics and human feedback.")
* [Finalize and publish a skill](https://www.servicenow.com/docs/6QCdI481r211gzsodCxv5w "Finalize at least one prompt and publish your custom skill so that a Otto admin can activate it.")
* [Call a custom skill from a script](https://www.servicenow.com/docs/h5PDI~msDo_PVaHTxX2Q_g "Call a custom skill from a UI action script so that you can run the skill and use its output in your instance logic.")

*[\>]: and then