---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Configuring AI Skill Kit

# Configuring AI Skill Kit {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure prompts and skills for AI Skill Kit.

## Configuration overview {#configuring-now-assist-skill-kit__section_dbr_vd4_bcc}

To use AI Skill Kit, you must update your Otto plugins in the [Application Manager](https://www.servicenow.com/docs/access?context=exploring-application-manager&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US). For example, update your ServiceNow Otto for ITSM plugin to the latest version.

After you install the plugin, configuring a skill in AI Skill Kit has two parts. First, you must configure how to deploy the skill. Next, you must configure the prompt.
* **[Configure a skill prompt](https://www.servicenow.com/docs/rNMRoXbSgi0MFboenCkUMA)**   
  Configure a skill prompt to set its large language model (LLM), the randomness of its responses, and its token limits.
* **[Configure deployment and skill settings](https://www.servicenow.com/docs/pezZjXpM_LTuny6zoGHpUA)**   
  Configure where a skill appears in AI Admin Hub, review general information, set security controls, choose a provider, and add evaluation metrics.
* **[Configure security controls for a skill](https://www.servicenow.com/docs/BqlAqPG0ojp8ADB~Eb3V_g)**   
  Define an access control list (ACL) and role restrictions for every skill. The ACL limits which user roles can access and run the skill, and role restrictions limit the roles that the skill runs with.

