---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Knowledge content recommendation

# Knowledge content recommendation {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Knowledge generative AI skills on the ServiceNow AI Platform provides recommendations for editing a knowledge article. Once activated, this skill is available on the ServiceNow Otto context menu.
The ServiceNow Otto Knowledge content recommendation is a Platform skill that is enabled by the admin from the Knowledge feature card. The skill allows agents and authors to use the ServiceNow Otto context menu to elaborate and shorten content in a knowledge article.

For more information, see [Edit an article using the ServiceNow Otto context menu](https://www.servicenow.com/docs/access?context=Now-Assist-generate-article-using-context-menu&version=brazil&pubname=brazil-servicenow-platform&ft:locale=en-US).