---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# PA indicators and tables

# Performance Analytics indicators and the database tables {#ariaid-title1}

Release version: Brazil  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn about the out-of-the-box Performance Analytics (PA) indicators and the database tables that AI Control Tower uses to calculate value.

## Predefined PA indicators for ServiceNow® AI systems {#pa-indicators-and-tables__section_indicators}

{#pa-indicators-and-tables__table_p4d_jg3_lkc__entry__3}

| Metric field | PA indicator name | Description |
|-|-|-|
| Usage -- Agent | AIValue - Daily Agent Executions | AI agent actions |
| Usage -- Skills | AIValue - Daily Skill Executions | AI skill executions |
| Usage -- AI Workflow | AIValue - Daily Agent Workflow Executions | AI workflow executions |
| Time Saved | AIValue - Daily Average Skill Assist; AIValue - Daily Average Agent Workflow Assists; AIValue - Daily Average Agent Assist | 1 assist = 1 minute saved |
| Time Saved (Token) | AIValue Average RWTS per Skill | Read/write token count; applicable for AI skills only |
| Acceptance Rate | AIValue.CreatorMetrics.AcceptedCalls | Total accepted creator calls |
[Table 1. Predefined Performance Analytics (PA) indicators]

{#pa-indicators-and-tables__table_p4d_jg3_lkc}

## Predefined performance indicators for enterprise AI systems {#pa-indicators-and-tables__section_enterprise_indicators}

The following out-of-the-box performance indicators are available for enterprise (third-party) AI systems:

* EnterpriseAgents.InvocationCount.Daily - Tracks the number of third-party agent invocations per day.
* AIValue - Daily Worker Executions - Tracks the number of AI worker executions per day.

## Key database tables {#pa-indicators-and-tables__section_tables}

{#pa-indicators-and-tables__table_q4d_jg3_lkc__entry__2}

| Table | Purpose |
|-|-|
| `sys_gen_ai_usage_log` | Stores daily skill and agent execution counts and assist averages. Stores usage data for ServiceNow® AI systems. |
| `sn_ai_disc_ai_usage` | Stores usage data for third-party (external) agent invocations. |
[Table 2. Key database tables]

{#pa-indicators-and-tables__table_q4d_jg3_lkc}

The AI Control Tower derives two common measures from the `sys_gen_ai_usage_log` table:

* **Daily Skill Executions** : the count of records in `sys_gen_ai_usage_log` for a specific asset on the previous day.
* **Daily Average Skill Assist** : the average of the assists column in `sys_gen_ai_usage_log` for a specific asset on the previous day.
{#pa-indicators-and-tables__ul_r4d_jg3_lkc}