---
sourceDocument: Brazil Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/intelligent-experiences

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# AI indicators on form fields

# AI indicators on form fields {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
The AI indicator is a badge that identifies form fields containing content generated or updated by an AI agent in Core UI and configurable workspaces.  
AI indicators help distinguish AI-generated updates from human edits on a record. When an AI agent updates a field, an AI indicator appears next to the field label. Selecting the indicator opens a popover that displays a brief message. When a record contains one or more AI-updated fields, a record-level alert appears as a reminder to review AI-generated content before using or acting on it. AI-generated content may be inaccurate.  
Note:  
The popover and alert messages aren't configurable.

AI indicators appear:

* When you open a record that contains one or more fields updated by an AI agent.
* When an AI workflow updates a field while the record is open.
{#platai-ai-indicator-form-fields__ul_f2h_3v1_zjc}  
AI indicators clear:

* When you manually modify the AI-generated value. Actions such as hovering over the indicator, selecting it, moving focus to the field, or saving the form do not clear the indicator.
* When a client script overwrites the AI-generated value.
{#platai-ai-indicator-form-fields__ul_cch_mnw_zjc}

AI indicators reappear when the field value is restored to the AI-generated value.

## Configuration and AI activity tracking {#platai-ai-indicator-form-fields__section_xpf_ycw_zjc}

AI indicators are included in the AI Field Activity (com.glide.ai_field_activity) plugin, which is activated with the Generative AI Controller (sn.generative.ai) plugin. No additional configuration is required.  
* Information about AI-generated activity is stored in the sys_ai_record_activity table.
* This tracking data distinguishes AI-generated updates from manual edits, enables the display of AI indicators on form fields, and supports auditing, compliance, and AI governance.
* AI indicator activity records are retained for 365 days by default unless the associated AI indicator is cleared when the field value is manually modified.
* Admins can modify this retention period by configuring sys_auto_flush for the sys_ai_record_activity table.
{#platai-ai-indicator-form-fields__ul_ywp_2dw_zjc}  
AI tracking applies to all tables except the following:

* Tables with the prefixes:
  * sys_
  * v_
  * sysevent
  * syslog
  * sysrule
  * sysauto
  * sn_
  * one_
  * var_
  {#platai-ai-indicator-form-fields__ul_gz1_shw_zjc}
* Infrastructure-related tables with the prefixes:
  * wf_
  * jrobin
  * ecc_
  * hermes
  * pa_
  * sa_
  * ua_
  * report_stats
  {#platai-ai-indicator-form-fields__ul_nmm_c3w_zjc}
* High-volume telemetry, log, and queue tables, including:
  * report_executions
  * metric_instance
  * service_mapping_status
  * sp_log
  * sla_async_queue
  * attachment_scan_history
  * itam_asset_usage
  * itam_ci_usage
  * ts_query_kb
  * ts_search_summary
  * label_entry
  * label_history
  * qc_node_metric
  * qc_candidate_query
  {#platai-ai-indicator-form-fields__ul_blw_n3w_zjc}
* To enable AI activity tracking for a specific table, add the dictionary attribute no_ai_record_activity and set it to false. To disable tracking, set the dictionary attribute to true.
{#platai-ai-indicator-form-fields__ul_lqc_pgw_zjc}  
Note:  
To disable AI indicators on form fields, create a system property named glide.ai.field_indicators.enabled, and set it to false. By default, this property is set to true.